Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
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 Sep 18 2016, 11:37 PM
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#21
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Senior Member
1,433 posts Joined: Oct 2004  
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This SME is really ridiculous.
They r rejecting exchange becose of a missing accessories? Can they be responsible if the phone blow up later becose of their refusal? |
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Sep 19 2016, 02:35 PM
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#22
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Senior Member
1,433 posts Joined: Oct 2004
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QUOTE(eetony @ Sep 19 2016, 02:09 PM) lol... then dont bother it. we always have the latest news & info updated y not good. Wow, they done it so professionally in Singapore. 90 counters to serve some more.by the way, not sure if this been shared here. singapore note 7 exchange programme the way they carry out the excahnge programme totally diff to SME, in the article also mention they can keep the accessories. Our pm ady set example also treat own country and rakyat "differently" .. wat to do.. lol  What I like about it is that the exchange programme is done in one place only. Not like Malaysia, we need to go back to respective vendors causing so many miscommunication in between. |
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Sep 19 2016, 02:46 PM
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#23
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Senior Member
1,433 posts Joined: Oct 2004
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QUOTE(Max2006 @ Sep 19 2016, 02:44 PM) Good movememnt, bro. Juts to let you know that not only in here, Taiwanese users are also facing the same problem. Their replacement day is today. Various complaints shows up. Some of them are really ridiclous. For example, an owner was rejected on the exchange programme because he lost the manual book. really speechless. Not sure if they realised that such act actually tarnish Samsung reputation further.  They actually put customers safety behind just for a booklet? Simply ridiculous! |
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Sep 19 2016, 03:09 PM
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#24
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Senior Member
1,433 posts Joined: Oct 2004
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QUOTE(yuhhaur @ Sep 19 2016, 02:53 PM) SG is small. If you live in Sabah Sarawak they ask you to come KL to exchange I'm sure you flip table already. Ok, I didn't thought of that.But I still think it should be done by SME themselves rather than going back to respective vendors (Courts, Sen Heng and etc). At least the directions would be clear and no miscommunication in between. |
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Sep 19 2016, 03:26 PM
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#25
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Senior Member
1,433 posts Joined: Oct 2004
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QUOTE(aaron80 @ Sep 19 2016, 03:23 PM) Refer to their official announcement about the exchange conditions, thought that even you are return the phone only without all the other stuffs is also allow? Yea woh, its stated will accept ANY conditions. Even if its not working.http://www.samsung.com/tw/news/product/sta...te7-change-0912 |
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