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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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MillkTea93
post Sep 6 2016, 09:27 PM

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29 september , oct 1 at japan .. nice date -.-
2by2mobile
post Sep 6 2016, 09:30 PM

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eternity4av
post Sep 6 2016, 09:37 PM

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parking. i was wondering what if those that have bought rm149 screen protection earlier on? since we re getting it as compensation, if we re able to lump it for 2 years, i might as well just go and buy tomorrow. lels
CAC@MBO
post Sep 6 2016, 09:53 PM

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QUOTE(XeactorZ @ Sep 6 2016, 09:21 PM)
since they giving 1 year screen protection
how about for those who bought previously ? refund ?
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+1 bro. i bought. cry.gif
genjo
post Sep 6 2016, 10:00 PM

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so fast new thread
thugs
post Sep 6 2016, 10:01 PM

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QUOTE(icemessenger @ Sep 6 2016, 09:24 PM)
hopefully the free tempered glass can match our current case without any lifting issue
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Sell off and invest in clear coat!

But what tempered glass samsung will give i am curious. Later give lousy, people complain again. Never ending story. Haha
iloveusms
post Sep 6 2016, 10:02 PM

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V6 parking..
MrLoo
post Sep 6 2016, 10:03 PM

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I asked about the screen crack warranty, the cs says the top management are yet to come out with plans for those who bought, but further info will be announced later on.
Andrewtst
post Sep 6 2016, 10:06 PM

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starz92
post Sep 6 2016, 10:07 PM

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Wow... v6 check in.. just heard the good news of free tempered glass and screen crack warranty.
jerryhean
post Sep 6 2016, 10:09 PM

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29th Sept my bday, birthday gift from Sammy?
TSsengkin95
post Sep 6 2016, 10:09 PM

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QUOTE(jerryhean @ Sep 6 2016, 10:09 PM)
29th Sept my bday, birthday gift from Sammy?
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If I were you, I wouldn't hope for it so much
gahpadu
post Sep 6 2016, 10:10 PM

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QUOTE(CAC@MBO @ Sep 6 2016, 09:53 PM)
+1 bro. i bought.  cry.gif
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me too


but i bougjt rm99 ones
jacky91
post Sep 6 2016, 10:10 PM

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QUOTE(jerryhean @ Sep 6 2016, 10:09 PM)
29th Sept my bday, birthday gift from Sammy?
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make sure good gift lo tongue.gif
jacky91
post Sep 6 2016, 10:10 PM

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QUOTE(gahpadu @ Sep 6 2016, 10:10 PM)
me too
but i bougjt rm99 ones
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RM 99 tat 1 is extended warranty only...not screen crack protection
CAC@MBO
post Sep 6 2016, 10:11 PM

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QUOTE(MrLoo @ Sep 6 2016, 10:03 PM)
I asked about the screen crack warranty, the cs says the top management are yet to come out with plans for those who bought, but further info will be announced later on.
*
thanks for the update.
at least management is doing something.
maybe refund the RM248? or give voucher RM250 so we at least get something as refund seem impossible. sad.gif
thugs
post Sep 6 2016, 10:13 PM

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QUOTE(MrLoo @ Sep 6 2016, 10:03 PM)
I asked about the screen crack warranty, the cs says the top management are yet to come out with plans for those who bought, but further info will be announced later on.
*
Thanks for the info! Appreciate that.

I guess currently all the CS also don't know or not clear on the direction. Lots of things they need to take into account. This replacement programme is not easy afterall. Imagine Malaysia only 8000 units and many queries. Not to mentioned US and other bigger market. Don't forget, I'm sure they cannot pleased each and every customers as well. Give tempered glass and screen protection, want OTG pendrive and want to say S pen missing. If I am Samsung, I peninglah. tongue.gif
jacky91
post Sep 6 2016, 10:13 PM

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QUOTE(CAC@MBO @ Sep 6 2016, 10:11 PM)
thanks for the update.
at least management is doing something.
maybe refund the RM248? or give voucher RM250 so we at least get something as refund seem impossible.  sad.gif
*
the screen crack protection warranty is only RM 140+ right?
thugs
post Sep 6 2016, 10:14 PM

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QUOTE(jacky91 @ Sep 6 2016, 10:13 PM)
the screen crack protection warranty is only RM 140+ right?
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RM148.
nexona88
post Sep 6 2016, 10:14 PM

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QUOTE(Wind82 @ Sep 6 2016, 09:11 PM)
But how are we gonna surrender the unit to them?

Most of us got it through delivery. Hope Samsung will give clearer instructions later
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well we needed to wait for more info next few days icon_rolleyes.gif

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