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 The Official iPhone 7/7+ Thread | V1, This is 7.

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zhiyuanchan
post Oct 1 2016, 06:31 PM

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I order iPhone 7 32GB on Gem5 via MolPay with RM3256 . After i payment via MolPay my bank account already deducted my money already and MolPay there also stated successful. But at GemFive it stated failed and show i didn't order anything.
What should i do now? cry.gif cry.gif cry.gif icon_question.gif

This post has been edited by zhiyuanchan: Oct 1 2016, 06:34 PM
zhiyuanchan
post Oct 1 2016, 06:36 PM

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QUOTE(xisan @ Oct 1 2016, 06:33 PM)
Usually you just call the bank for confirmation
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Erm for sure already deducted money, because i use online banking when choosing on MolPay, now i check my online banking it already showed that money transfer to MolPay already.
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This post has been edited by zhiyuanchan: Oct 1 2016, 06:39 PM
zhiyuanchan
post Oct 1 2016, 06:44 PM

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QUOTE(DeepMemory @ Oct 1 2016, 06:41 PM)
Contact Gemfive to rectify?
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I think only the way is contact Gem5, but need to wait until tuesday cry.gif , I just worry about later they return my money and cancel the order, but the discount code going to expired. cry.gif
zhiyuanchan
post Oct 1 2016, 06:52 PM

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QUOTE(DeepMemory @ Oct 1 2016, 06:49 PM)
AS long as you have proof of payment made to them they will honor the order. You can reach them through their Facebook PM, email or call their hotline.  hmm.gif
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i already sent mail to their CS email , will contact them tuesday.
Thanks anyway. nod.gif
zhiyuanchan
post Oct 3 2016, 07:24 PM

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Should i buy from Gem5 with discount RM250 and wait for stock coming on End of Oct? Or purchase RRP on launch day? sweat.gif
zhiyuanchan
post Oct 3 2016, 07:49 PM

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QUOTE(yclam5729 @ Oct 3 2016, 07:32 PM)
I have the same problem, worry is I can't get at store on 14-Oct and Apple store take me a week to deliver or Gemfive takes same time as Apple store. Another worry is Gemfive delay till Nov. Buying from telco fastest but pretty sure maxis plan will not work for me....dilemma
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True, i also worry can't get a unit when launch day, but i think i gonna order from G5 later. Who's know later G5 give us surprise on 14 Oct? brows.gif
zhiyuanchan
post Oct 3 2016, 11:48 PM

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Already done order iPhone 7 Black 32GB Import set and iPhone 7+ Black 128GB MY set from Gem5 before 12am. With discount RM500, hope will receive pre order set not too late. rclxm9.gif

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