Sep 22 2016, 12:33 PM
QUOTE(michael9413 @ Sep 22 2016, 10:22 AM)
malaysia do not have OFFICIAL Apple Care Center except Machine's Authorized Service Center...
do not confuse yourself... Machine service sucks... i complaint to Apple care online only can get my replacement...
your phone or ipad drop before got small dent on the corners can't claim warranty...
although without cracks on screen and only button problem or the device hardware problem...
work thru the hard way about 1 week+ later only i manage to get back my device...
There are multiple AASP in Malaysia FYI, not only Machine.do not confuse yourself... Machine service sucks... i complaint to Apple care online only can get my replacement...
your phone or ipad drop before got small dent on the corners can't claim warranty...
although without cracks on screen and only button problem or the device hardware problem...
work thru the hard way about 1 week+ later only i manage to get back my device...
Every service provider share the same policy, and also whether its claimable or not is depends on the serial number of the device, not where you purchase the phone, but of course, phone from US has the highest risk of not claimable in Malaysia.
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