What do u mean "Turns out, it wasn't the mike"
Did u get official receipt about the repairs he made?

Futhermore, if the set is still under warranty, why should payment be charged for repair?

FutherFuthermore, if u provide personal warranty, any probem should be returned to seller to fix it..

Lastly, Pls PM him to come to here...

Product Note: Motorola V3 RAZR Keypad And Speaker Noise -All Markets�
(COR, DMDR, Indirect Internal/External)�
Some users of the Motorola V3 RAZR may hear a hum or a high pitch tone emanating from their device at certain points during use.�
(Mon, November 07, 2005)
Issue/Volume number: 1�
OVERVIEW

Both of these sounds can occur as part of the normal operation of this device and are NOT an indication of a problem or defect in the unit.



NOTE:� No warranty exchanges should be executed for either issue if consistent with those that occur during the normal operation of the device.

� � � � � 

CRITICAL, MUST KNOW/MUST DO

With normal use of the device these sounds are commonly heard when:

(Tone) The phone is held near the ear before making a call. When a call is active the software in the phone changes the frequency of the tone to one at or below the low end of the normal audible range (Please note that persons with sensitive hearing may still be able to hear the tone).
(Hum) The keypad is held close to the ear (much closer than in normal calling position). It is due to the inherent properties of the electro-luminescent backlights used in the product.


Customer / Embedded Base Resolution:

If a customer requests assistance or an exchange due to the buzz or high pitch tone from a V3:



1. Verify that noise or tone is consistent with normal operation by:

A. Tone in speaker:� Verify the tone is eliminated or reduced to a non-distraction level by placing the unit on a call and listening via the earpiece speaker.



B. Keypad "hum":�  Listen to the keypad when the backlights are active.� Wait until backlight times out.� The "hum" should follow action of backlights



If you determine that the sounds are consistent with these known occurrences, NO exchange is warranted.



2. If found to be inconsistent with normal operation, then proceed with standard troubleshooting / exchange processes.



ACCOUNTABILITY/RESPONSIBILITY

Identify customers impacted by this issue and follow appropriate procedures.�

1. I assumed he made the repairs as he mentioned he will send a copy of the receipt to me.

2. The set is still under warranty, but the buyer's from Sabah and the warranty's by Aspen.

3. I did not provide personal warranty as the phone was still under warranty. I don't really know the standard procedures as this was my first time selling my phone on LYF.

4. I have PM-ed him regarding this thread... and sms as well.

Phone still under warranty, right? Then why not send to motorola?

-periuk-

send back to ts for warranty purpose.

-ts-

repair the hp asap...so if periuk want ir back  he shud have it.

all the trasnport coz shud be bear by seller...to compensate for periuk

but did periukman send to shop n let them pry open the phone? if yes then i think the warranty is voided coz the sticker is displaced? but since TS is the 1 who ask periukman to do the service.. so whos at fault here?

-periuk-

send back to ts for warranty purpose.

-ts-

repair the hp asap...so if periuk want ir back  he shud have it.

all the trasnport coz shud be bear by seller...to compensate for periuk

as far as i know
when you fix the phone, u already ruin the warranty seal n you r totally responsible to whatever thing u do

for me, periukman has to bearer everything he has done to the phone
The right & first thing to do, when you found the phone has a problem
contact the seller n give the phone back
i wonder also whether angelceres gave periukman personal warranty or not
in personal warranty terms, the buyer can send back the item if not satisfy
this is how personal warranty works

my 2 cents

We're trying to look for a win-win solution but the solutions so far is giving me the losing end.

I know if i void the warranty
I will be the one who responsible to whatever happen to the item

In this case what can i see is, periukman has to bearer all the cost, why angelceres? I don't understand, what happened here?

If this kind of situation happen to me, i don't just simply repair the phone by myself since got the warranty
what i will do is, send the phone back to the seller, let he/she repair it
refund the money for me back, that's it, y r so hard to do that?

enlighten me please...
TQ

in thise case, da phone is without its AP warranty anymore and da best i belif wud be da buyer send da phone back to angelceres, and he/she would handle the repair. for charges its up 2 both of u whether u wanna share or nt.

my advice...everytime u sell ap set fon, even still under warranty..just dun give personal warranty la unless u're a fon dealer and master in fixing the fon...that's why cod is the best way..test kaw2 n if satisfied, buyer will take...after that all responsible will go to buyer...

my experience ..ap set fon warranty cannot be used since they will only cover service only..sometimes the part change will be bear by u...the shop will give u thousand reason to make u pay the cost...

normal reason:
fon has been drop
fon fall in water or rain...

i have experience this for 3 times...so can make decision that they all fake..

I don't agree with that...
Angelceres already asked periukman to return back the phone but since periukman didn't have enough patience regarding the problem,
he repaired the phone without telling angelceres!
how the hell, angelceres got to responsible on this?
periukman is the one who should be responsible for whatever things he's done to the phone
once you void the warranty, itu u punya pasal laaaa, sapa suruh void warranty?
lagi mau org bayar ka? WTH!???

so wat r u suggesting? yr solution?

ok ok guyz, lets settle this thing.
angelceres: so wat r u suggesting? yr solution? or u don hav any?

1. The buyer should not send for repair on its own, this itself, already void the warranty from either personal warranty and AP warranty.

the only solution i can see for both party to win-win, and lose a bit is

PeriukMan send the HP back to angelceres for repair... and both party share the repair cost and shipping cost.

mainly because....

buyer void the warranty without the consent of the seller... and he/she should bear the responsibility... not to push the product back to the seller and seek for compensations.

on the other hand, if the buyer did not send for repair or do whatsortever thing to the phone, then he deserved to get full refund from the seller.

cheers for both of you... is just bad luck 

angelceres:
1) forget about my previous proposal.
2) no sending or returning back to u.
2) One Last Solution, i repair the handphone, u pay half. if the problem still persist, i wont bother u again. this will be d last.

so?

angelceres:
b4 i proposed to u (the post back & refund), u knew that i already avoided the warranty, yet u agreed / willing to pay half. and now?

k33vin:
(how much will the next repair cost?.... mind share?)
RM150 around that, according to the service shop.

sHawTY:
(Owh, and by the way, i do have 2 V3i & 1 V3X, and believe me, the buzzing & robotic sound is also there in all three phone of mine, so i don't consider it as faulty.)
Trust me, this isnt the sound that im talking about. the sound can only be heard by the caller. and yeah, i do have v3 & v3i too.

Because previously I felt that it was something I could do to help you, at least. But you had insisted that I refund you the money and take back the phone. And after reading the comments on this thread, I feel that I've done nothing wrong.

hoh hoh, just becoz i voided the warranty, now u didnt wanna help me? try to recall, didnt i ask u first wether u willing to pay half, b4 i send to service shop to repair the mic? in other words, u approved the phone to be voided the warranty. or its just yr 'tactic' to agree first, make me voided the warranty, so u can take this as yr 'alasan' not to pay me??

You never stated you were GOING TO SEND the phone to fix the mic. All you smsed was asking if I was willing to pay for half of the service cost. I agreed because it is assumed you've already fixed it.

ok watever. u win.
mod pls close this thread. we r done here.