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Samsung Samsung Galaxy Note 7 Official Discussion V5!, Samsung announced global Note 7 recall

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lllllx3
post Sep 2 2016, 11:31 AM

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may i know any note 7 pokemon player here? does your phone get problem after play the game for long hour? my phone get auto restart after the game about 4 hour, so i want to research does it happen because of the game or the phone itself?

and the recall issue, if they recall our phone for change the bettery part izit better to request for a new unit replacement? i feel like more problem will show up after they disassembly the phone to change the battery!
lllllx3
post Sep 2 2016, 02:13 PM

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just wondering if samsung offer a refund for pre order owner, how many plp here will consider to refund ? hmmmm
lllllx3
post Sep 2 2016, 10:39 PM

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QUOTE(apecx92 @ Sep 2 2016, 10:23 PM)
Done provide my details! Through the samsung premium call service. Probably estimate 3~4 week for replacement.
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seriously? so we need hang in our phone to SC before we get the replacement phone?? confused.gif confused.gif confused.gif
lllllx3
post Sep 2 2016, 10:49 PM

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if samsung offer you guys refund or replace, what you guys will choose?

lllllx3
post Sep 5 2016, 09:20 AM

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QUOTE(jacky91 @ Sep 5 2016, 09:15 AM)
You mean the replacement? If so, didn't hear that SME is providing spare phone (though some other countries are doing this)

If you mean due to the bootloop / random freeze issue, some users here do get a whole new phone
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i do get replacement phone because of bootloop & phone dead. but bad luck is .. i haven get my phone then samsung announce the recall statement, then now my phone get stuck at SC dunno take back or wait till new batch only can collect..! money already paid, phone also hand in d... really dunno what to say ~ T.T
lllllx3
post Sep 5 2016, 09:32 AM

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QUOTE(jacky91 @ Sep 5 2016, 09:25 AM)
even if u take it back also no use, as later u need to send in again

would suggest u leave it there and wait for the replacement
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This is what i think also, but as samsung korea annoouce they only replace start 19th Sept, which mean malaysia only might get phone end of the month lo... now only 5 sept, long way to go again... haiz...
lllllx3
post Sep 5 2016, 09:54 AM

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QUOTE(jacky91 @ Sep 5 2016, 09:44 AM)
i think the replacement will take place as of the same time...but not sure yet...

however, back to the point...u take back the phone...not likely u can use it right? since the reason u sent in is the bootloop issue..why don't just leave it there?
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nope...if i go collect is the new replacement phone not the bootloop phone... but the point is i coolect the replacement is 2nd batch not the 3rd batch. so we dunnno will so lucky get boom or not? haha...

but then after i still need go for replace again for the recall batch.. which mean i pay 1 time money unboxing for 3 times =.=
lllllx3
post Sep 5 2016, 01:56 PM

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QUOTE(Kthxbye @ Sep 5 2016, 12:39 PM)
Is anyone here that have sent in their phone into for bootloop issue before the recall announcement ?
I sent in mine on 30th. I called them they say most probably I need to wait till the recall process start only I can get my phone and they are not going to repair it since the parts are also got recalled. That means I am phone less for maybe 1 month ?
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same here!
lllllx3
post Sep 5 2016, 03:07 PM

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QUOTE(agentsmythe @ Sep 5 2016, 12:52 PM)
I sent mine in on Aug 31 due to bootloop issues, followed up by a phone call the following day wherein I got a call the same day telling me that I could collect my replacement on 2 Sep (I sounded angry).  Meanwhile, with the news on the battery problems, I repeatedly called them to clarify if I should even come in for a replacement but the service center said there was no official announcement yet.  Come Saturday (3 Sep), I collected my replacement and asked the service center rep but she was no help and was unable to confirm whether my replacement was safe or not.  When I got home, I called the 1800 number and they took down my details, sans IMEI and the rep said the marketing team are in a meeting but would call me shortly.  They must be in one of the longest meetings because I still haven't received a call... meanwhile, like all of you here, I'm in a dilemma - should I spend time migrating / setting up / wasting another SP my new Note 7 or wait? A phone in hand is as good as none...
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Just contact samsung about my phone replacement due to the bootloop , but sad news pop out ! they say now samsung suspend all note 7 even the confirm replacement unit for the owner who claim for replacement early the day.. ! which mean i cant get my phone untill futher notice the 3rd batch arrive in malaysia, and i ask when only arrive. the answer from them is : i also waiting confirm from the boss ! OMG.!! 1 month definitely no phone to use..wtf~ mad.gif mad.gif mad.gif
lllllx3
post Sep 5 2016, 03:16 PM

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QUOTE(yuhhaur @ Sep 5 2016, 03:14 PM)
When ppl care for your safety, you wtf them  doh.gif
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at last i got say thank you very much to them too..
im glad they so care of me but they forget to offer me a loan phone ..
so sad.. console.gif
lllllx3
post Sep 5 2016, 05:39 PM

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QUOTE(qayzim14 @ Sep 5 2016, 04:14 PM)
[attachmentid=7465441]

My n7 just turned off by itself and won't turn on.
Only got blue light beside the iris scanner flashing.

What I need to do?
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Force restart (volume down + home key + power button)
lllllx3
post Sep 6 2016, 02:16 PM

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QUOTE(starz92 @ Sep 6 2016, 02:14 PM)
Any phone now on par or better than note 7 in terms of display, graphics, gaming performance, camera etc?

Might be letting go one of my note 7 after replacement if there are such phone.
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this is my concern too.. i keep thinking if i get full refund what phone i gonna buy?
im not ios fans...my 2gb ram not enough memory to learn ios start over again.
lllllx3
post Sep 6 2016, 02:26 PM

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QUOTE(jesseblue @ Sep 6 2016, 02:22 PM)
S7E?
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S7E now retail price RM:3099
we refund only get 2879 need top up again ...

not worth..
lllllx3
post Sep 6 2016, 02:33 PM

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QUOTE(xisan @ Sep 6 2016, 02:27 PM)
Just went to Samsung KLCC, they said just send phone only will do. No need fullset. This is good news for me as I'm keeping the box laugh.gif
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but yesterday i call one u SC they ask me bring back my box upon collect my phone..
my phone still trap in the SC, they do offer me loan phone, but need sign agreement any scratches i need pay for repair.. i scare later my hand cacat then i jialat lo.. haha
lllllx3
post Sep 6 2016, 02:41 PM

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QUOTE(xisan @ Sep 6 2016, 02:39 PM)
Nice, will they loan you S7 Edge though?
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nope..s6 edge, but i think i better use back my own old phone, at least i no need keep worry get scratch & also i no need back up transfer again & again.. so mafan ...
lllllx3
post Sep 6 2016, 02:43 PM

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QUOTE(acct @ Sep 6 2016, 02:37 PM)
I went there, the SA just ask me to fill in my particulars and didn't offer any courtesy phone nor ask to return the phone.  Asked if it's safe to use and dare not say anything but just make sure don't charge overnight...  And, there is no clear instructions from HQ it seems.

I wonder what is what now...  It only makes us more confused without any concrete information on what should we do about it or do they really want to wait until first incident in Malaysia?  This is really bad...
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agree! now im only having 1 service receipt & the empty box with me..feel so unsecured.. hmmm
lllllx3
post Sep 6 2016, 02:52 PM

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QUOTE(xisan @ Sep 6 2016, 02:45 PM)
S6 Edge, IINM the bezel easily scratch. That's why I'm using metal bumper on my S6E IM.
Is that a trick from Samsung to ask loaner to pay for the repair? laugh.gif
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walao..lucky u told me this.. if not i jialat lo..
lucky i din take the loan phone~!
impossible i still need invest the cover for the 2 week phone leh..
haiz

lllllx3
post Sep 6 2016, 03:45 PM

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QUOTE(yuhhaur @ Sep 6 2016, 03:41 PM)
our phone didn't write manufacture in where 1?
lllllx3
post Sep 6 2016, 03:50 PM

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QUOTE(yuhhaur @ Sep 6 2016, 03:48 PM)
ours is made in Vietnam lar...
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ohhh...but behind our phone didnt write..
hahaha
lllllx3
post Sep 6 2016, 04:01 PM

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QUOTE(squall_kay @ Sep 6 2016, 03:53 PM)
you're holding wrongly.
then the next gen phone they secretly address the issue.
brows.gif
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http://www.sinchew.com.my/node/1564616


Samsung SDI battery supplie to Apple also.. hmmm

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