ghosh, how about the screen protector that is bought from samsung store, will they also replace it if the unit is recall???

They're yet to receive any information from HQ. They'll announce once they receive.

The cover can be removed, but not the SP. That's why I wonder if SS will honor to replace it as well if the unit is recall and one to one exchange.

This post has been edited by acct: Sep 2 2016, 05:54 PM

https://www.theguardian.com/technology/2016...xy-note7-phones

Bravo to Samsung Australia, how about Malaysia?

This post has been edited by acct: Sep 6 2016, 09:50 AM

I went there, the SA just ask me to fill in my particulars and didn't offer any courtesy phone nor ask to return the phone. Asked if it's safe to use and dare not say anything but just make sure don't charge overnight... And, there is no clear instructions from HQ it seems.

I wonder what is what now... It only makes us more confused without any concrete information on what should we do about it or do they really want to wait until first incident in Malaysia? This is really bad...

This post has been edited by acct: Sep 6 2016, 02:39 PM

They don't even ask me to leave my phone to them nor any courtesy phone. No idea on the compensation for the original screen protector that I got it from their store also... It's real sad even that the phone is amazing so far...

This post has been edited by acct: Sep 6 2016, 02:54 PM

Nope, it never ask to return immediately and also issue a stop use immediately statements.