Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Samsung Samsung Galaxy Note 7 Official Discussion V5!, Samsung announced global Note 7 recall

views
     
CyberKewl
post Aug 31 2016, 05:04 PM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


QUOTE(crayzee @ Aug 31 2016, 04:36 PM)
Some mistaken for mm/dd/yy
I believe is 4 aug/6aug/7aug
*
shouldn't use mm/dd/yyyy...malaysia use dd/mm/yyyy that's why..
CyberKewl
post Aug 31 2016, 05:44 PM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


QUOTE(superjoe @ Aug 31 2016, 05:43 PM)
Black n sme unit the most defect one.. damn!
*
it has 3x more units than the total of gold and silver..what did you expect?
CyberKewl
post Sep 2 2016, 06:59 PM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


Looks like confirm global recall, just google "Note 7 recall" everywhere on news....really cause us mafan..wait few hours for preorder, then now have to wait again to recall and need to spend time to do 1 to 1 replacement..wonder will they give us some gift for our troubles?

If samsung is good (and smart) - they will..loss of money is less important than loss of reputation and respect. Sometimes in situations like this, you can actually be the "hero". Let's see how they handle this smile.gif
CyberKewl
post Sep 2 2016, 07:54 PM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


Updated with more info:

https://www.lowyat.net/2016/113322/samsung-...u-need-to-know/

Apparently they suggest to handover your phone asap, but no replacement phone will be given and have to wait 2 weeks..cilaka...i wonder can i wait for 2 weeks when they have the phone only can replace (i take risk)..anyone called to ask?
CyberKewl
post Sep 2 2016, 08:11 PM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


i hope if we wait few weeks then exchange still OK cos i dont want to go without a phone even though i have extra phone at home but dont have any that support nanosim sad.gif
CyberKewl
post Sep 2 2016, 08:15 PM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


QUOTE(Max2006 @ Sep 2 2016, 08:13 PM)
You problem is just a small issue. Just go to your nearest telco and change it back to micro/mini sim. Once you get the new Note 7, change again. I know you are frustrated. but that's the only way to fix your problem for now.
*
change sim not free leh..plus troublesome...have to line up, take number..etc..
CyberKewl
post Sep 2 2016, 08:50 PM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


my friend said if you want safety, just turn of "fast cable charging" (i.e: fast charge) - that way battery wont so hot, and less chance to go boom.
CyberKewl
post Sep 2 2016, 08:53 PM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


can someone ask is it ok if we wait 2 weeks for the phone so that got direct 1-1 exchange instead of passing the phone now and wait for 2 weeks for replacement?
CyberKewl
post Sep 3 2016, 08:05 AM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


Btw if you guys scared go boom just disable fast cable charging for now
CyberKewl
post Sep 3 2016, 08:26 AM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


QUOTE(qawyhamz @ Sep 3 2016, 08:19 AM)
Just called samsung line, there is an option for Note7 (press #7) after you have chosen the language

same like the previous posting, just give emei and serial number along with your contact details, marketing team will call later.

the samsung guy did not give the date for new phone, he confirm 1 to 1 exchange, he said it is effecting 7000 of unit in Malaysia.

no need to send in to any SC, just wait for the call

most important is the resit he said ( luckily i did not throw away the receipt)

hope this help, just call the number 1800887799, give them the details needed and wait........ patiently
*
I just called too, same messaging..the marketing team will contact me in few weeks time..plus the guy said malaysia no confirmed case so not seem to be impacted..but i think that's just means that no one kena but doesn't mean no one will kena..

anyway yes no need to hand over phone just yet..
CyberKewl
post Sep 3 2016, 08:34 AM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


QUOTE(benny888 @ Sep 3 2016, 08:30 AM)
Why don't one just go to nearest service center to claim a replacement instead of calling ? I'd prefer going over to the service center
*
you can't cos no units available now and also i think you need to call so that you can secure your unit. I don't think they will prepare 7000-8000 units and if you have note 7 they just exchange 1-1 without calling cos the careline person told me that they will cotnact me and arrange the closest service center to do the exchange.
CyberKewl
post Sep 3 2016, 08:44 AM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


QUOTE(benny888 @ Sep 3 2016, 08:36 AM)
No. What I meant was to give them your info at the service counter. At least you'd get an acknowledgement record
Do they give you a reference code number for back tracking later on ?
*
no they didn't, but i think the SC there is not the main one handling this..i suppose you can try and see if they will handle cases like this
CyberKewl
post Sep 3 2016, 09:22 AM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


QUOTE(ramarao @ Sep 3 2016, 08:54 AM)
I just called them, The CS guy says although Malaysian sets not effected Samsung is going to replace all 1 to 1, he doesn't even wants my IMEI number. He only ask for the Name and phone number. I suspect he doesn't even recorded the phone number.
Every CS have different answer.
*
how come not standard one? mine got ask IMEI and SN
CyberKewl
post Sep 6 2016, 08:35 PM

Look at all my stars!!
*******
Senior Member
2,900 posts

Joined: Dec 2004


wonder if i can choose without the tempered glass protector...scared my case cause it to have problems and also afraid of the touch sensitivity with it..anybody use it before especially with case?

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0862sec    0.23    7 queries    GZIP Disabled
Time is now: 7th December 2025 - 04:19 AM