QUOTE(crayzee @ Aug 31 2016, 04:36 PM)
shouldn't use mm/dd/yyyy...malaysia use dd/mm/yyyy that's why..Samsung Samsung Galaxy Note 7 Official Discussion V5!, Samsung announced global Note 7 recall
Samsung Samsung Galaxy Note 7 Official Discussion V5!, Samsung announced global Note 7 recall
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Aug 31 2016, 05:04 PM
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#1
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Aug 31 2016, 05:44 PM
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#2
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Sep 2 2016, 06:59 PM
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#3
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Looks like confirm global recall, just google "Note 7 recall" everywhere on news....really cause us mafan..wait few hours for preorder, then now have to wait again to recall and need to spend time to do 1 to 1 replacement..wonder will they give us some gift for our troubles?
If samsung is good (and smart) - they will..loss of money is less important than loss of reputation and respect. Sometimes in situations like this, you can actually be the "hero". Let's see how they handle this |
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Sep 2 2016, 07:54 PM
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#4
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Updated with more info:
https://www.lowyat.net/2016/113322/samsung-...u-need-to-know/ Apparently they suggest to handover your phone asap, but no replacement phone will be given and have to wait 2 weeks..cilaka...i wonder can i wait for 2 weeks when they have the phone only can replace (i take risk)..anyone called to ask? |
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Sep 2 2016, 08:11 PM
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#5
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i hope if we wait few weeks then exchange still OK cos i dont want to go without a phone even though i have extra phone at home but dont have any that support nanosim
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Sep 2 2016, 08:15 PM
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#6
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QUOTE(Max2006 @ Sep 2 2016, 08:13 PM) You problem is just a small issue. Just go to your nearest telco and change it back to micro/mini sim. Once you get the new Note 7, change again. I know you are frustrated. but that's the only way to fix your problem for now. change sim not free leh..plus troublesome...have to line up, take number..etc.. |
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Sep 2 2016, 08:50 PM
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#7
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my friend said if you want safety, just turn of "fast cable charging" (i.e: fast charge) - that way battery wont so hot, and less chance to go boom.
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Sep 2 2016, 08:53 PM
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#8
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can someone ask is it ok if we wait 2 weeks for the phone so that got direct 1-1 exchange instead of passing the phone now and wait for 2 weeks for replacement?
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Sep 3 2016, 08:05 AM
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#9
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Btw if you guys scared go boom just disable fast cable charging for now
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Sep 3 2016, 08:26 AM
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#10
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QUOTE(qawyhamz @ Sep 3 2016, 08:19 AM) Just called samsung line, there is an option for Note7 (press #7) after you have chosen the language I just called too, same messaging..the marketing team will contact me in few weeks time..plus the guy said malaysia no confirmed case so not seem to be impacted..but i think that's just means that no one kena but doesn't mean no one will kena..same like the previous posting, just give emei and serial number along with your contact details, marketing team will call later. the samsung guy did not give the date for new phone, he confirm 1 to 1 exchange, he said it is effecting 7000 of unit in Malaysia. no need to send in to any SC, just wait for the call most important is the resit he said ( luckily i did not throw away the receipt) hope this help, just call the number 1800887799, give them the details needed and wait........ patiently anyway yes no need to hand over phone just yet.. |
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Sep 3 2016, 08:34 AM
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#11
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QUOTE(benny888 @ Sep 3 2016, 08:30 AM) Why don't one just go to nearest service center to claim a replacement instead of calling ? I'd prefer going over to the service center you can't cos no units available now and also i think you need to call so that you can secure your unit. I don't think they will prepare 7000-8000 units and if you have note 7 they just exchange 1-1 without calling cos the careline person told me that they will cotnact me and arrange the closest service center to do the exchange. |
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Sep 3 2016, 08:44 AM
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#12
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QUOTE(benny888 @ Sep 3 2016, 08:36 AM) No. What I meant was to give them your info at the service counter. At least you'd get an acknowledgement record no they didn't, but i think the SC there is not the main one handling this..i suppose you can try and see if they will handle cases like thisDo they give you a reference code number for back tracking later on ? |
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Sep 3 2016, 09:22 AM
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#13
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QUOTE(ramarao @ Sep 3 2016, 08:54 AM) I just called them, The CS guy says although Malaysian sets not effected Samsung is going to replace all 1 to 1, he doesn't even wants my IMEI number. He only ask for the Name and phone number. I suspect he doesn't even recorded the phone number. how come not standard one? mine got ask IMEI and SNEvery CS have different answer. |
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Sep 6 2016, 08:35 PM
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#14
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wonder if i can choose without the tempered glass protector...scared my case cause it to have problems and also afraid of the touch sensitivity with it..anybody use it before especially with case?
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