if say even just the SME sets request for spare phone, that's 4k J1. after Note7 replaced, 4k units if used J1 use for?

over in USA...


Customers are directed to either visit the retail store where they purchased their phones or to call 1-800-SAMSUNG to exchange the device through the mail. In addition, affected customers will receive a $25 credit on their phone bill or a $25 gift card for their troubles. Samsung did not say when the Note 7 will be available for general purchase.

what "typical"? while we're all grateful Samsung is doing this total recall, it's also because this recall can potentially be fatal.. imagine burning down house, etc..

some ppl don't live next to SC. some are out of town and this exchange is actually making then have to travel extra.

while I won't say SME should compensate, but if they do, I think it helps make things better for all. costumers are happy. and happy customers is always good.

earlier I did suggest some form of compensation that don't really "cost a lot" like:
* free second year warranty. fact is, most of the time, the hardware is still good in year two sms not many will claim. they only lose extra revenue from sales of warranty.
* let customers keep accessories.. well, some stuff like ear buds don't really get refurbished, so, might as well let ppl keep it. maybe cables and adaptors too..
* SP.. well.. this one do cost them to lose some money. but if Samsung is producing it, fact is.. the cost is like s few cents only. having said that, if they don't give also I'd still buy new ones.

the using phone naked part.. I believe it's more to those who use a case but now intentionally use without.

deleted.

double post.

This post has been edited by mydragoon: Sep 4 2016, 03:07 PM

iirc, consumer tribunal.. rm10.

no regrets with Note7 since we got a good pre-order deal ad's Samsung is replacing all the phones.

well, i was replying to someone about class action suit or bring up case with lawyers, etc...

no. but... if removable battery, samsung don't need to recall phones. just recall battery and swap battery.

i dun like to swim or watch phone while bathing. but ya, i guess it's a give and take... depends on what ppl want more. and i guess Samsung feels ppl prefer water resistance.

i'm ok either way, though with non-removable... 3 years down the road, Samsung may not have any more batteries for me to purchase.

my note 2 is still going strong. all i need is just a new battery and i can buy those more "branded" 3rd party batteries even if i cannot find official Samsung ones.

hmmm... looks like China made batteries may be only for China.
China’s Galaxy Note 7 is still on sale because Samsung is using a different battery supplier there
http://phandroid.com/2016/09/02/china-gala...battery-recall/


which probably explains why the recall is a global one.

anyone using the dual camera add-on for the camera? it does not seem to be working. after taking photo, the front camera image does not seem to appear.

This post has been edited by mydragoon: Sep 5 2016, 04:16 PM

ultimately, this is your own decision.

in a way, you can ask yourself... do you feel lucky.

from what i understand, basically ALL global units (except China) is actually affected, contrary to what some local CS is saying.

back to the lucky part... statistically speaking, it's still small. i think earlier article shared a few pages back says something like 1 in 40k.

if you think you're lucky in that sense and have a spare phone to use... then ya, send it back to Samsung.

but if you think you are not so lucky as to be the 1 in 40k, use the phone until Samsung Malaysia is ready for 1-to-1 swap.

ya, i think all units except for those in china... is affected. hence global recall.

then maybe take sometime to read?

yes and no.

quoting the article:




they have strong consumer rights group and awareness...

This post has been edited by mydragoon: Sep 6 2016, 10:32 AM

this recall is supposedly due to battery issue. so, Samsung need to just replace battery with one from new batch and they can sell as refurbished.

true.

if explode and burn down house, etc... i wonder can really sue samsung since technically, they did announce recall. is there official statement to say we can continue to use? or supposed to be all returned?

coz if all returned but we didn't... technically, we're the one in the wrong.

guess need to read the press release again.