U famous liao

For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

Will Samsung Mobile Malaysia call their Note 7 customer like how car company call their customer when they issue a recall?
Or should i just walk in to Samsung Service Centre and ask for exchange?

I dont know whats the fuss about. My note 7 no prob at all

So good cs auto call you?

I guess only those registered with warranty will have the number. But weird, if they have users phone number, they should have the IMEI and Serial number?

i wonder what will samsung do to the defect phone?

repair and re sell it as brand new again? or ... scrap it? lol

I believe they will resell as refurbished set as other phone makers do

Yup, same like apple doing for developing countries like India & Africa..
Sell at cheaper price...

of course full box with everything

what "typical"? while we're all grateful Samsung is doing this total recall, it's also because this recall can potentially be fatal.. imagine burning down house, etc..

some ppl don't live next to SC. some are out of town and this exchange is actually making then have to travel extra.

while I won't say SME should compensate, but if they do, I think it helps make things better for all. costumers are happy. and happy customers is always good.

earlier I did suggest some form of compensation that don't really "cost a lot" like:
* free second year warranty. fact is, most of the time, the hardware is still good in year two sms not many will claim. they only lose extra revenue from sales of warranty.
* let customers keep accessories.. well, some stuff like ear buds don't really get refurbished, so, might as well let ppl keep it. maybe cables and adaptors too..
* SP.. well.. this one do cost them to lose some money. but if Samsung is producing it, fact is.. the cost is like s few cents only. having said that, if they don't give also I'd still buy new ones.
the using phone naked part.. I believe it's more to those who use a case but now intentionally use without.

for me, i will go to charge my device multiple times from low % to 100% like what android authorities said..

if the device is hot while charging, go for recall.

if not i will stick with my phone now..

as one of our member says, samsung officially announced exchange 1-1 brand new set, no worries for this..

but so far i have asked for the official announcement links and did not show up hehe..

I understand the situation,
but someone already post the samsung hotline number
and samsung link about the recall process
but.... that chick still posting asking someone to cal for her/him

I know this  what the forum are...
not for beggar...please dont be childish

anyone facing issue with waze? my waze very fast cllaculate altenate road ..

With removable battery, people will not chg their hp, just chg the battery when kenot use so it translate to lower sell profit.

but next option route is longer . just imagine..at trafic light also change route.
yea.. its superfast processing the input..too fast..too dangerous

Anybody who sent their Note 7 in for the various known issues got a replacement or spare phone from Samsung while waiting for the new batch?

i do get replacement phone because of bootloop & phone dead. but bad luck is .. i haven get my phone then samsung announce the recall statement, then now my phone get stuck at SC dunno take back or wait till new batch only can collect..! money already paid, phone also hand in d... really dunno what to say ~ T.T