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Samsung Samsung Galaxy Note 7 Official Discussion V5!, Samsung announced global Note 7 recall
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XeactorZ
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Sep 2 2016, 04:42 PM
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QUOTE(attw @ Sep 2 2016, 04:02 PM) Official Statement released: - "In response to questions on Galaxy Note7, we are conducting a thorough inspection with our partners. We will share the findings as soon as possible. Samsung is fully committed to providing the highest quality products to our consumers." Source: http://www.sammobile.com/2016/09/01/galaxy...announced-soon/here is the updated article link http://www.sammobile.com/2016/09/02/breaki...-of-explosions/IMO this time really too rush for this note 7, they suppose to announce during IFA 2016 end up appeared so many trouble
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XeactorZ
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Sep 2 2016, 04:46 PM
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QUOTE(yuhhaur @ Sep 2 2016, 04:44 PM) Want to beat ip7, at the end the huge rock fall onto own feet. Ouch! ya and I bet Samsung won't fix it them within 5 days  since Apple announce iPhone 7 on 7th September (our time 8th September)
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XeactorZ
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Sep 2 2016, 05:24 PM
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QUOTE(Arvinaaaaa @ Sep 2 2016, 04:50 PM) something that caught my eye from the article: Products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. The problem can be simply resolved by changing the battery, but we’ll come up with convincing measures for our consumers. celaka samsung..lolol  I just share what I saw without read QUOTE(crayzee @ Sep 2 2016, 05:01 PM) waiting Samsung Malaysia recall all note 7
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XeactorZ
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Sep 2 2016, 05:57 PM
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QUOTE(raymondtong94 @ Sep 2 2016, 05:45 PM) I only can deduce one thing, instant karma. Cuz someone reported my post. https://forum.lowyat.net/index.php?act=ST&f...post&p=81539630So I think he got bitten by mod.  just ignore those new user reply  QUOTE(attw @ Sep 2 2016, 05:55 PM) Complete the following sentence: - If SME announces that all units in Malaysia are not affected by the recall then I would... ... continue to enjoy using it like a boss
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XeactorZ
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Sep 2 2016, 06:02 PM
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QUOTE(Max2006 @ Sep 2 2016, 06:00 PM) While waiting for SME to response, our neighbor Singapore already made their announcement https://www.facebook.com/SamsungMobileSingapore/Although they haven't explain how it will be done. But they already promised the exchange schedule is in arrangement. copy and paste from official Samsung statement only  QUOTE(raymondtong94 @ Sep 2 2016, 06:00 PM) I did not but he literally bit himself in there ass by reporting my post.  guess the Pokemon hate you so much
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XeactorZ
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Sep 2 2016, 06:16 PM
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QUOTE(Max2006 @ Sep 2 2016, 06:04 PM) Well, what to do. They haven't made any decision yet in such a short time. But at least they are willing to respond and give some related info. On the other hand, look at SME facebook...still 0 response. Nothing, zero, kosong~  only saw ton of complain
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XeactorZ
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Sep 2 2016, 07:20 PM
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statement from Samsung Malaysia QUOTE SAMSUNG MALAYSIA ELECTRONICS (SME) OFFICIAL MEDIA STATEMENT
Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.
To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.
For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks. Customers may contact Samsung Malaysia Careline at 1-800-88-7799 for further enquiries of their current Galaxy Note 7 device before replacement takes place.
We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsungcontinues to deliver the highest quality products to our customers. We will work to ensure the replacement experience is as convenient and efficient as possible.” source : https://www.lowyat.net/2016/113295/samsung-...-galaxy-note-7/
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XeactorZ
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Sep 2 2016, 07:37 PM
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QUOTE(Max2006 @ Sep 2 2016, 07:32 PM) Same like Samsung S'pore. Another copy and paste mah~ Still not yet announce how is the SOP of the whole recalling programme.... but with got some changes at least customer can call customer hotline facebook pages also posted >> https://www.facebook.com/samsungmobilemalay...225619790813139
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XeactorZ
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Sep 3 2016, 12:31 AM
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QUOTE(Andrewtst @ Sep 2 2016, 08:39 PM) Not only Facebook site, also in Official Samsung Website. Exchange with new one. Great move by Samsung! http://www.samsung.com/my/news/global/sams...nt-galaxy-note7 wow even got the article great move Samsung
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XeactorZ
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Sep 3 2016, 12:00 PM
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QUOTE(-kytz- @ Sep 3 2016, 11:43 AM) Do we need to return the box and all? I guess new phone means new IMEI so do we need to gets our receipts changed for those who prefer ordered from YES/Courts/Sengheng? yes according to lowyat.net mentions QUOTE To initiate an exchange, Galaxy Note 7 owners in Malaysia must bring along the device (and all the retail box contents, as well as proof of purchase) to any Samsung Service Centres nationwide. Unfortunately, there are no replacement units readily available; all Galaxy Note 7 owners will receive a replacement within two weeks. source : https://www.lowyat.net/2016/113322/samsung-...u-need-to-know/
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XeactorZ
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Sep 3 2016, 12:03 PM
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QUOTE(noobandroid @ Sep 3 2016, 12:02 PM) and no spare phone, not even the useless j1 ace that's 300 rm only  Malaysia boleh mah
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XeactorZ
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Sep 3 2016, 04:49 PM
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QUOTE(CAC@MBO @ Sep 3 2016, 03:14 PM) just wondering 1 things. they took back ours unit, then change battery and resell as new in future? or resell as refurnished? or even later they take your to me, and take mine to you. lol Can check using phone info to see the manufactured date mar
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XeactorZ
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Sep 3 2016, 09:35 PM
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QUOTE(Andrewtst @ Sep 3 2016, 05:28 PM) Some store put the Samsung Galaxy Note 7 units standing next to a fire extinguisher! lol! Not sure how true is this, but really fun to look at it. Haha! Original Source - https://twitter.com/addictedtoklopp/status/...734501277966336 I don't get it, why put fire extinguisher
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XeactorZ
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Sep 3 2016, 11:01 PM
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QUOTE(thugs @ Sep 3 2016, 09:44 PM) QUOTE(azhar75 @ Sep 3 2016, 09:45 PM) Well... you can put bomb-sniffing squad dogs too... LOL... QUOTE(Andrewtst @ Sep 3 2016, 10:42 PM) Note7 will exploded mah, that why put beside Fire Extinguisher. Haha! like this also can, marketing strategy
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XeactorZ
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Sep 5 2016, 12:12 AM
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hmm we all guess wrong not pikachu  *edit, post deleted by mod ??? This post has been edited by XeactorZ: Sep 5 2016, 12:12 AM
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XeactorZ
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Sep 5 2016, 12:21 AM
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QUOTE(desmondk @ Sep 5 2016, 12:13 AM) Just wanted to report zubat.... turned out... already gone... mod / admin is even faster than us
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XeactorZ
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Sep 5 2016, 03:02 PM
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QUOTE(Andrewtst @ Sep 5 2016, 02:01 AM) Aiya! I miss it!  nvm still got a lot chances
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XeactorZ
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Sep 6 2016, 12:56 PM
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QUOTE(sengkin95 @ Sep 6 2016, 12:06 PM) If I was given a choice between full refund or a 1-to-1 exchange, I'll rather go for the 1st option  since 2 more days next iPhone is coming right
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XeactorZ
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Sep 6 2016, 07:08 PM
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QUOTE(TOMEI-R @ Sep 6 2016, 01:20 PM) Yes.. then the wind willl change direction again. Everybody will be hanging out at the Iphone 7 thread instead.  1 and half day left
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XeactorZ
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Sep 6 2016, 07:14 PM
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updated new from Samsung Malaysia QUOTE [SAMSUNG MALAYSIA] GALAXY NOTE 7 REPLACEMENT OFFICIAL ANNOUNCEMENT 6 September 2016 As the customers’ safety is our absolute priority, the replacement initiatives for Samsung Galaxy Note7 in Malaysia will take place from 29th September 2016 onwards. Further details are as follows: - • Replacement date: From 29th September 2016 onwards • Replacement Location: Customers may return their existing Galaxy Note7 and collect their new Galaxy Note7 at the place of purchase (original place of collection) • Replacement Time: 10.00am till 10.00pm • Replacement Conditions: Customers are required to bring the full box set including a charger and cable; headset and USB Connector For more enquiries, please call Samsung Malaysia Careline at 1800-88-7799. http://www.samsung.com/my/galaxynote7notice/
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