QUOTE(drifters @ Aug 26 2016, 02:00 PM)
Hi maxis support,
Subscribed Maxis fibre 10MB recently and only started using its VOIP by connecting a Dect phone. However, whenever i dialled in to the VOIP number there is no ringing tone. Checked the router it says VoIp service is registered and connected.
Please assist.
Hi drifters,
Try to perform this method to rectify the said concern:
1. Check physical connection of the phone. Phone cable from dectphone's base must connect to Phone 1/Phone 2 on your router (RGW)
2. Open a supported browser and enter
http://192.168.1.2543. Click Toolbox
4. Click Telephony
5. Click on Configure at the right top corner
6. Click Delete
7. A setup page will display
8. Key in details as below and then click Apply:
SIP URI : 60358876232
Username : 60358876232
Password : 603588762321
Confirm Password : 603588762321
Display name : (Empty)
Abbreviated number : (Empty)
Port : All
9. Make sure both Status and Register is in green tick
Thank you
Sam