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Xiaomi Xiaomi Redmi Note 4 Discussion V1, Helio X20, SD625

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mamamia
post Apr 7 2017, 09:05 AM

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Is Redmi Note 4 original mi Malaysia set charger adapter must come with 3 pin? I bought from Lazada (not Mi Store) and the warranty mentioned is 1 year local manufacturer warranty and can only send to authorized service centre in MY. However, the box is in mandarin and the IMEI code is not found in Mi verification website.. seller claimed that it is bcoz mi service centre hasn't update the new batch of Redmi Note 4 IMEI code in their system.. but I'm very skeptical to this as the box is in mandarin and charger adapter is 2-pin type. Need sifu advice here..
mamamia
post Apr 7 2017, 09:41 AM

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QUOTE(cybpsych @ Apr 7 2017, 09:22 AM)
usually manufacturer will pack the relevant components according to the country/region.

my RN4 MY unit comes with UK 3-pin plug.
my earlier 2 imported units of RN4 China Mobile comes with 2-pin plug, which i guess is localized to China region.

dont quite get the reason "imei code not updated in the system", because these IMEI already assigned during production and loaded into various systems for tracking and verification. sweat.gif

try call Mi Malaysia and verify the IMEI directly.

have you compared the packaging with the MY unit? it does come with local distribution sticker, refer here
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QUOTE(devilywan88 @ Apr 7 2017, 09:28 AM)
My set comes with 3 pin charger and with distributor(EIN SDN BHD) sticker on the box. Yours seems like import set.
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QUOTE(1qaz1qaz @ Apr 7 2017, 09:35 AM)
from what i know, all local/MY set come with 3pin/UK plug.
as for IMEI last time they hv live chat on mi website u may check there or via fb also can.
if verify is import set but seller claim is locate set, just ask lazada for refund. (if u want a refund).
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Very obvious my set is not MY set as I don see any local distribution sticker and not 3 pin charger.. I checked with MI Malaysia, they said can't find the IMEI too.. they asked me to check with the seller directly on how is the warranty work.. (btw, live chat no longer avaialble, need to use email) I bought from Lazada during their birthday sale with SURPRISE150, I feel regret, but, if i return n refund, i wont be able to get back the RM80 discount code.. n their sorry voucher is only up-to RM30. bangwall.gif
mamamia
post Apr 7 2017, 09:50 AM

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QUOTE(cybpsych @ Apr 7 2017, 09:43 AM)
lazada's live chat works intermittently, when their cs is available. keep hammering the live chat button.
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I've deal with them and they said I can request refund. My concern here is the RM80 discount voucher which they unable to give me back.. I'm still waiting for the CS to check with their mgmt team to c how much voucher I can get after I return. They said will let me know by 2 working days.

I've did a wrong mistake by not purchasing the black color directly from Mi store (no stock for other color) as I bought that as a gift to my mum.. I survey for long time n only found this seller put the warranty exactly like what advertised by the one Sold & Fulfilled by Mi Store.

If they unable to give me the discount voucher, I'm thinking whether worth to keep the phone even the seller claimed that I can send my phone to Mi Malaysia for warranty. Really feel disappointed for the product description advertised at Lazada.


mamamia
post Apr 7 2017, 09:55 AM

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QUOTE(1qaz1qaz @ Apr 7 2017, 09:45 AM)
why dont u buy from mi store at the 1st place?
i dont get it, why u need to get back the rm80 code? since u not the one who pay it.

let say rmn4 rm799 - code rm80 = u pay rm719
when u ask for refund from lazada, they will only pay u rm719
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QUOTE(mamamia @ Apr 7 2017, 09:50 AM)
I've deal with them and they said I can request refund. My concern here is the RM80 discount voucher which they unable to give me back.. I'm still waiting for the CS to check with their mgmt team to c how much voucher I can get after I return. They said will let me know by 2 working days.

I've did a wrong mistake by not purchasing the black color directly from Mi store (no stock for other color) as I bought that as a gift to my mum.. I survey for long time n only found this seller put the warranty exactly like what advertised by the one Sold & Fulfilled by Mi Store.

If they unable to give me the discount voucher, I'm thinking whether worth to keep the phone even the seller claimed that I can send my phone to Mi Malaysia for warranty. Really feel disappointed for the product description advertised at Lazada.
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Just saw ur reply after my response earlier. If I return the phone, I still need to buy another phone to give to my mum. That's y if the seller give me the genuine product, I won't go through all this hassle.. if lazada don't give me back the RM80 discount voucher, I will need to fork out extra RM80 for my next purchase after I return the phone.
mamamia
post Apr 7 2017, 10:04 AM

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QUOTE(cybpsych @ Apr 7 2017, 09:55 AM)
that's what i worried earlier when buying from Lazada for Black RN4 MY set (not Mi Store, but a reseller which was revealed as Direct D on the receipt aka wow phone in Lazada). luckily the unit came is truly MY unit.

as a matter of fact, my earlier 2 RN4 MTK imported units are working fine though. battery is good too, no issues. both users of the phones are average users, just normal browsing/surfing/FB/whatsapp/wechat/photos/streaming videos/etc.

if your unit already GLOBAL ROM, it should be fine.

Just that warranty would be a bit headache later, within 1 year of usage. but considering the price (with discount codes) vs features vs warranty, the imported unit is acceptable to me  sweat.gif
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My seller is same as urs.. but I'm not fortunate as u.. hmm.. my mum also just average user like ur case.. I've check the MIUI version is MIUI Global 8.0 | Stable 8.0.3.0 (MBFMIDG), so is it consider GLOBAL ROM? Sorry I'm noob on this..
mamamia
post Apr 7 2017, 01:29 PM

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QUOTE(1qaz1qaz @ Apr 7 2017, 10:04 AM)
well imo
import set or local set are the same for me (at least for mi devices)
i own both china & MY mi3 both also on global rom, usage wise is the same.
just warranty lo one hard to claim another easy to claim.
but as for re-sell value My set is abit higher la   
i see....
i was thinking to get rn4 too, been waiting for weeks till i come across the 5th year sale.
so i know sure got some nice code one... but i end up getting mi5s+ lol
u can wait lo but sometimes i rather pay more for a local set la
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No plan for resale since my mum is not tech savvy that need to use latest phone.. she will just use for normal whatapps, candy crush, fb, call etc..

QUOTE(ashraf095 @ Apr 7 2017, 11:08 AM)
Mind to give the link you purchased from?
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QUOTE(Gamerjim @ Apr 7 2017, 12:12 PM)
Local distribution sticker not necessary on the box of msia set..  However it should come with 3 pin charger for sure.. mind sharing which seller selling ap set as msia set? Should let others beware of this..
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Here the link:

http://www.lazada.com.my/original-supplier...d-19166909.html

This post has been edited by mamamia: Apr 7 2017, 01:29 PM
mamamia
post Apr 7 2017, 05:45 PM

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QUOTE(scfans @ Apr 7 2017, 02:13 PM)
help this bro a bit as i purchased reload several times from you before.  biggrin.gif

this is mediatek set which only available in China, therefore the set you get is import set.
wow phone is directD, go visit their shop nearby Webe building/next to federal highway and shoot them.
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So, if Mi Malaysia product, is it also Mediatek set? Can you enlighten me what is Mediatek?
I know is DirectD as they provide tax invoice under their name.. but, they r now give me a choice to return the phone.. I'm in dilemma as after I return, I need to buy another phone for my mum and I lose RM80 discount voucher that I grab from Lazada birthday sale.

QUOTE(ashraf095 @ Apr 7 2017, 02:43 PM)
This one is China MTK version, so no warranty from Xiaomi Malaysia.
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So it is consider AP set or the warranty is from XiaoMi China?

QUOTE(Gamerjim @ Apr 7 2017, 02:45 PM)
Is the "original supplier warranty" there when the time u bought?
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Yes, it was there, but when I read the product description and warranty type, I saw it exactly same as the one "Sold & Fulfilled by Mi Store", that's y I proceed..

mamamia
post Apr 7 2017, 10:55 PM

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QUOTE(scfans @ Apr 7 2017, 10:41 PM)
you can ask to exchange to snapdragon, as it might be their fault in this case, to give you a wrong version of rn4.
Mi Malaysia never sell mediatek version i think.  mediatek is the type of processor for the phone.
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So does it mean that Mi Malaysia will only sell snapdragon version?
mamamia
post Apr 7 2017, 10:59 PM

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QUOTE(scfans @ Apr 7 2017, 10:58 PM)
i would say yes, last time rn3 mi malaysia only sell snapdragon.
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How to differentiate whether it is snapdragon version?

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