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 Questions: MaxisONE plan, Zerolution, Device, Need anweser for various questions

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TSG K Lai
post Aug 25 2016, 02:30 AM, updated 10y ago

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Senior Member
839 posts

Joined: Aug 2009


Dear Maxis,

Regarding MaxisONE plan:
https://www.maxis.com.my/en/personal/plans/...s/maxisone.html

I am currently on SurfMore 50, with 3 supplementary lines at RM30/mth each.
If I switch to MaxisONE Plan 128, I'll get 10GB data, then...
  1. My supp. lines will then be RM48/mth and they will each get 5GB data?
  2. The DataPool up to 20GB for 3 lines means I have to choose only either 3 of us that can merge and share our 20GB data?
  3. Any extra charges if I choose to share quota? (Share quota the same thing as DataPool?)
Regarding Maxis Zerolution:
https://www.maxis.com.my/en/maxis-zerolution.html
  1. Why I didn't see any Zerolution price for Samsung Galaxy Note 7?
  2. If I purchase a device under Zerolation and New Phone Every Year, can I choose not to include Device protection?
  3. After 12 months, do I have the freedom to change to a device that is higher or lower price than current one?
  4. I logged in to Maxis Online Account, visit Zerolution page and randomly choose a device (for testing purpose) then clicked [Buy Now] link, I've taken to a page that I can add the device to cart, does that mean I am eligible for Maxis Zerolution?

Thank you in advanced for your assist.

This post has been edited by G K Lai: Aug 25 2016, 02:31 AM
Maxis
post Aug 25 2016, 11:14 AM

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Senior Member
2,707 posts

Joined: Apr 2015
QUOTE(G K Lai @ Aug 25 2016, 02:30 AM)
Dear Maxis,

Regarding MaxisONE plan:
https://www.maxis.com.my/en/personal/plans/...s/maxisone.html

I am currently on SurfMore 50, with 3 supplementary lines at RM30/mth each.
If I switch to MaxisONE Plan 128, I'll get 10GB data, then...

  1. My supp. lines will then be RM48/mth and they will each get 5GB data?
  2. The DataPool up to 20GB for 3 lines means I have to choose only either 3 of us that can merge and share our 20GB data?
  3. Any extra charges if I choose to share quota? (Share quota the same thing as DataPool?)
Regarding Maxis Zerolution:
https://www.maxis.com.my/en/maxis-zerolution.html

  1. Why I didn't see any Zerolution price for Samsung Galaxy Note 7?
  2. If I purchase a device under Zerolation and New Phone Every Year, can I choose not to include Device protection?
  3. After 12 months, do I have the freedom to change to a device that is higher or lower price than current one?
  4. I logged in to Maxis Online Account, visit Zerolution page and randomly choose a device (for testing purpose) then clicked [Buy Now] link, I've taken to a page that I can add the device to cart, does that mean I am eligible for Maxis Zerolution?

Thank you in advanced for your assist.
*
Hi,

Please be informed that you will get total of 20GB if subscribe to MaxisONE Share 128 + (MaxisONE Share 48 x 2).
The 20GB is shareable between all numbers if you set limit data for supp line to No Limit. You can change the limit for supp line in the MyMaxis App.
There is no extra charges for sharing data. The monthly charges wil be RM128 + RM48 + RM48 excluding GST.

In regard to Zerolution, price is not available yet cos official launch is next month.
The Upgrade Fee & Device Protection is bundle up. Hence, you cannot choose either one.
You can change to any device you want but have to return back the current device to us.
You are eligible for Zerolution if you can proceed to check out.

TQ
TSG K Lai
post Aug 25 2016, 01:51 PM

Enthusiast
*****
Senior Member
839 posts

Joined: Aug 2009


QUOTE(Maxis @ Aug 25 2016, 11:14 AM)
Hi,

Please be informed that you will get total of 20GB if subscribe to MaxisONE Share 128 + (MaxisONE Share 48 x 2).
The 20GB is shareable between all numbers if you set limit data for supp line to No Limit. You can change the limit for supp line in the MyMaxis App.
There is no extra charges for sharing data. The monthly charges wil be RM128 + RM48 + RM48 excluding GST.

In regard to Zerolution, price is not available yet cos official launch is next month. 
The Upgrade Fee & Device Protection is bundle up. Hence, you cannot choose either one.
You can change to any device you want but have to return back the current device to us.
You are eligible for Zerolution if you can proceed to check out.

TQ
*
Ok, now that make things very clear to me, many thanks for your assist.
Will wait till Galaxy Note 7's release then I will visit Maxis center. icon_rolleyes.gif
petanipadi
post Sep 8 2016, 03:39 PM

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Junior Member
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Joined: Sep 2015
Dear @Maxis
I am currently on MOP 128 with two supp line. I am very interested to get a free phone offered when my current contract is over. Is there any possibility to take Honor 5x on MOP 128? Do I need to top up some cash to pay for the different? Thank you

 

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