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Samsung Galaxy Note 7 Official Discussion V4!, Release date postponed to September 2016
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desmondk
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Aug 21 2016, 12:39 PM
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Hey guys, I just notice that after the update few days ago. There is no more clear all button for the notification in the pull down bar. Or is it only me? haha
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desmondk
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Aug 21 2016, 12:45 PM
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QUOTE(MrLoo @ Aug 21 2016, 12:42 PM) Checked for you liao, me got... after you pull down there is block noti n clear all( right side ) QUOTE(DroppedJaw @ Aug 21 2016, 12:42 PM) Opposite for me , the clear all button appear after update Thanks. I just saw. The block noti and clear all are at the bottom right. The wording is like 50% tranparent..damn it..can't see it if didn't look closely...
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desmondk
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Aug 22 2016, 11:03 AM
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Mine phone did randomly freeze and reboot few times... it stucked at the booting screen as well. I need to force reboot it to get it function. It was function well all the times, just that few occasions.. should I go to the service centre or observe it for some more time?
This post has been edited by desmondk: Aug 22 2016, 11:06 AM
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desmondk
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Aug 22 2016, 11:38 AM
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QUOTE(jacky91 @ Aug 22 2016, 11:12 AM) dun think, u deserve a new unit  QUOTE(afiqsabri @ Aug 22 2016, 11:13 AM) just go, happened to me , I did everything I could, including flash the firmware, just send to the SC Haha... it just happened to me like three times... guess I'll observe it for one or two days more... If I'll were to report to SC, in order to 1 to 1 exchange,do I need to surrender my phone to them until the new stock arrive?
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desmondk
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Aug 22 2016, 07:25 PM
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Decided to go to the SC tmr... the freeze and restart happen few times again just now.
Anyone I ow how to check for the warranty? I want to confirm my store did register for me anot as I didn't received any confirmation Msg.
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desmondk
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Aug 22 2016, 11:05 PM
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did anyone manage to get 1 on 1 exchange deal for the freeze and restart issues on note 7? I'm going to SC tmr as my phone freeze and restarted for 5 times today. it may not as critical as some of our forumers... but this is still an faulty.
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desmondk
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Aug 22 2016, 11:14 PM
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QUOTE(nexona88 @ Aug 22 2016, 11:09 PM) no stock for now so needed to wait  yea, i knew it. JUst want to know if anyone actually close that deal with sansung sc? One more thing, i can't actually show them my freeze and restart problem as that isn't happens so frequent on my unit. It was like 5 times today. Not sure they willing to receive my complain.
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desmondk
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Aug 22 2016, 11:20 PM
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QUOTE(nexona88 @ Aug 22 2016, 11:17 PM) they won't look at your phone.. straight do report.. and send to factory because u are not alone have same issue.. haha... let's see about it tmr.. QUOTE(zoozooka @ Aug 22 2016, 11:17 PM) possible by video recording it? nah... wouldn't be that free to wait for the reboot to happen.
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desmondk
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Aug 23 2016, 12:24 AM
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for 1 to 1 exchange, we need to bring along the box and the accessories right?
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desmondk
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Aug 23 2016, 02:21 PM
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Just sent my phone to Kuantan SC. Told them my freeze and restart problem. They asked to format the phone and give it a try. Told them i tried format it myself, then they tell me their format method is different...lol... In the end, after format still the same. Left my phone there for inspection.. now only can wait for the response.
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desmondk
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Aug 23 2016, 10:24 PM
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QUOTE(L3aVy @ Aug 23 2016, 07:53 PM) I received call from Samsung as well. Confirm will replace new unit to me. However he has no idea about the exact date that I will be able to get it. I dun mind to wait for a while, pls no more lemon to me. *Cross finger* Just wondering, how do u guys know the manufacturer country of ur phone? Must chk the physical phone? Hey guys, just wondering. What did the sc did when you guys complain about the random freeze and restart? After failed to solve the problem after formatting the phone by their technician, they asked me to leave my phone there for inspection for one or two days. They mentioned they need to do inspection to find the problem and make a report. However, they didn't mention anything about 1 to 1 exchange. Sorry for the long essay...
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desmondk
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Aug 23 2016, 11:40 PM
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QUOTE(nexona88 @ Aug 23 2016, 11:36 PM) make sure u bring the whole set.. including the freebies & box.. I went to sc today. I just left my phone there for inspection. freebies and the box still with me. kinda waiting for their inspection result.
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desmondk
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Aug 24 2016, 10:43 AM
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QUOTE(jacky91 @ Aug 24 2016, 10:37 AM) first time using edge phone?  could be ur finger keep triggering it la...not defect i can't seems to download s note from playstore... If I'm not mistaken, you can download S note for galaxy apps store.
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desmondk
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Aug 26 2016, 09:26 AM
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desmondk
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Aug 26 2016, 10:19 AM
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Damn it, received this msg after I sent my phone to SC two days ago.
RM0.00 This is an update on your Samsung SM-N930FZKDXME repair. It is still in process. We hope to complete the repair as soon as possible. We apologize
Repair????
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desmondk
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Aug 26 2016, 10:26 AM
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QUOTE(gahpadu @ Aug 26 2016, 10:23 AM) Samsung knew the culprit already? I'm not sure. But I already pm their fb page saying I demanding a 1 to 1 exchange. Can't really accept for them to repair it as the phone is defected out of the box.
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desmondk
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Aug 26 2016, 10:31 AM
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QUOTE(rajlesta00 @ Aug 26 2016, 10:27 AM) I feel you bro..once they open up the skeleton, it is not the same quality anymore (e.g. reduced water resistant) haha... If my phone is a year or at least few months old, I dun actually if they choose to repair. But the phone is brand new, can't accept the fact I have paid so much to purchase such defected unit.
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desmondk
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Aug 26 2016, 11:31 AM
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QUOTE(superjoe @ Aug 26 2016, 11:24 AM) Standard 'word' but as uncle ben said u can demand to exchange 1 to 1 since u set were new one... The f**ked up thing is they didn't give any kind of service order. Contact samsung Hq, but they can't check the status with service order number.
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desmondk
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Aug 26 2016, 11:41 AM
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QUOTE(rajlesta00 @ Aug 26 2016, 11:33 AM) You should have asked for it in the beginning, can't you ask now? go to SC and find out. I asked. They just gave me a handwriting note with few mobile numbers to contact. QUOTE(superjoe @ Aug 26 2016, 11:34 AM) That really suck mate.. BTW where u send? I'm Kuantan. I sent to the sc at my area. QUOTE(angel-girl @ Aug 26 2016, 11:35 AM) please go again to request. yup, will try to get it.
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