Hi Likesh,

Submitted our recommendations via whatsapp

Hi Madgeiser,

We will be closing from 31st Aug to 1st Sep. We will be working on Saturday but sunday will be closed as usual.

Please email us with your serial number and details support@illegear.com.

ILLEGEAR will be at Malaysia IT Fair 2017, find us at Hall 1 booth P120 to check out our awesome gaming systems and epic gaming deals!

Jinnyboy unbox ILLEGEAR LAGUNA.

ILLEGEAR ITFAIR 2017 Epic Promotion is finally on! 🔥 Visit us at Mid Valley Exhibition Centre (Hall 1, Booth P120) from 8th to 10th September to check out our awesome gaming systems!http://store.illegear.com.



This post has been edited by Prince J: Sep 11 2017, 05:01 PM

Hi dupont200,

Just to clarify, we didn't refuse to one-to-one exchange for you. You actually requested for an "one-to-one exchange on the spot without any checking on the system" which is out of our company policy.

You also sent in the laptop one day before the ITFAIR in the evening time, all of us were extremely busy for the booth setup and stock preparation.

I believe our staff also had explained to you that we will be attending to your case right after the ITFAIR.

For BSOD, it could be caused by hardware or software, we will be more than happy to exchange a brand new stock to you if your unit is detected to have a hardware problem.

P/S: According to the technician that assembled your unit, he didn't see any BSOD in the burn-in test before we delivered to you, we will recheck what's the causes.

Thank you very much for your understanding.

1. Yes there is, at the back of eGPU

2. No need, but it takes some time to detect the eGPU + graphics card.

3. S5 only has USB Type-C, no Thunderbolt 3.

4. You need Thunderbolt 3 for eGPU conenction, only D series and U3 have that.

Hi okf987, currently we have a long queue. it's 2 to 3 working days.

This post has been edited by Prince J: Sep 12 2017, 04:11 PM

RAVEN internal.

ILLEGEAR RAVEN Mechanical Keyboard features N-Key Rollover and Per-key RGB.



This post has been edited by Prince J: Sep 15 2017, 09:14 PM

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This post has been edited by Prince J: Oct 11 2017, 11:22 AM

Hi IdiuU

You may pm me your serial number and I will direct you to the download link.

Joshua: "The last time I heard about a gaming laptop having a mechanical keyboard, it had a 5-figure price tag. With more than half of that amount gone, the Raven's keyboard is a very interesting addition into the mid-range category. It boasts as an RGB mechanical keyboard with per-key RGB lighting and N-Key Rollover features for anti-ghosting (pressing more than 10 keys simultaneously). There was barely any flex when typing, and the keys do feel mechanical in some way, giving out some tactile feedback. Just like any other mechanical keyboard, it can get a little too loud sometimes, especially in quiet areas full of people like an office or a library, but that's no big deal. I have awesome lights to show off! This is Illegear's own version of mechanical switches, unlike anything we've seen like a Cherry MX or Kailh. We hope to see more of these embedded in their future releases."
Read what GritGeek had to say about the RAVEN at https://gritgeek.tech/2017/10/07/review-illegear-raven/

RAVEN Product Video

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This post has been edited by Prince J: Nov 3 2017, 10:22 PM

Our mechanical gaming keyboard model RAVEN now comes with GTX1060 6GB and 4K display options.

ILLEGEAR 11-11 Epic Promotion is now ON! Customize our award-winning gaming laptops with FREE RAM/SSD upgrades worth up to RM995 on store.illegear.com.

Hi sguser,

I have dropped you a pm

ILLEGEAR TROIKA is now available in Intel 8th generation Core processors and NVIDIA GTX 1070Ti graphics! Check out the new additions with the new six-core architecture at http://goo.gl/qj8xiv