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 Proton Persona 2016 Booking?

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JsonCS
post Sep 27 2016, 12:08 AM

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I placed my booking for Premium Red colour at 9 September. Loan Approved at 21 September. So the SA phone me to go and sign aggrement at 21 afternoon and say that my car has arrive so i can pay the deposit and get the car in few days. When i reach the show room, he confirm with me that i am buying a standard spec red colour, i was like what the fxxx? Inside the document write premium but they write standard on the cover and make mistake by booking the wrong car. The car that arrived is a standard red colour. And then they tell me i need to wait until end of october only can get my car... So total i was like need to wait for 2 months to get the car...
JsonCS
post Sep 27 2016, 01:01 PM

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QUOTE(lowpro @ Sep 27 2016, 09:11 AM)
I think you can lodge a complaint on their careline...they should be able to assist. Call 1800 888 398. All the best

http://www.proton-edar.com.my/en/Contact%20Us.aspx
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Yes I already sent an email and also chat to their Facebook page . Surprisingly there are quick reply from them. I believe proton will not allow this thing to happen too . Now they ask me wait for their call within 48 hours. Hope they can help me shorten the waiting time .

 

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