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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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wykl
post Dec 19 2016, 12:15 PM

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hi everyone, is there any outcome yet?

im paying expensive bill every month and i get only 1mpbs.. i went to TM point to check 5 years ago and this time i went there again and they still give me the same answer.. no port, unsupported... unable to change to even 2mpbs...
wykl
post Dec 19 2016, 12:41 PM

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QUOTE(GameSky @ Dec 19 2016, 12:37 PM)
how much you're paying now?
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RM110 bro... im thinking to cut the streamyx soon...
wykl
post Dec 19 2016, 12:48 PM

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QUOTE(Jigoku @ Dec 19 2016, 12:43 PM)
Mine is also the same except i am paying for 8mbps ask for upgrade to Unifi and they gave me the same old answer my area no support for unifi  cry.gif
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at least u got 8 mbps.. i wan 2mpbs also dont have..

imagine year 2017 and im still using 1mbps...

even those who live in kampong have better speed than i am who live in KL vmad.gif
wykl
post Dec 19 2016, 02:14 PM

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seriously, im gonna cut this streamyx soon... unfair treatment to all...
wykl
post Jan 5 2017, 03:48 PM

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where we can we make a report?
wykl
post Jan 5 2017, 04:51 PM

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got it bros... let me refer back to page 1
wykl
post Jan 26 2017, 11:49 AM

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0117-01-0001984-TM reported...

I have been asking for upgrade to at least 2 or 4mbps from 1mbps but got rejected many times due to no port available..

i mean, come on.. i live in KL and i stay at apartment... my neighbours living at terrace house next to my apartments are either using 8mbps or unifi but I am being left out...

this is totally unfair...
wykl
post Jan 26 2017, 12:03 PM

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QUOTE(mylinear @ Jan 26 2017, 11:51 AM)
Can I suggest....

You should call 100 and find out whether your line supports a higher speed first. If you have 4M, but your area doesn't support 8M, then obviously there cannot be a speed upgrade. I see some users have said they are on 1M for long time as their area does not support more than that. So there can be no speed upgrade.  8M user already on max speed for now, so there can be no speed upgrade.

I am just wondering if those suprise gifts are for these users whose lines cannot support higher speed.

If I remember correctly, the new better package for non-Unifi users is only in Jun.

Also, I would consider carefully before accepting any surprise offer without finding out the above, because later they will say you already got something free and later if something better comes along, they may say you are not eligible for it for that reason.

Asking users to sign up for another mobile package and then get RM10 discount is ridiculous. Unless I really want the mobile package, why pay more to get a small discount. I wonder if the GemFive voucher will be worth RM120.(RM10 x 12 months).

It does seem that RM10 is the monthly difference they are using. This seems to be in line with
Old 2/4/8M = 130/140/160
New 2/4/8M = 120/130/140

I also think users who are now paying the old higher price should either try to call 100 and get the new price or try at TMPoint. From what I have seen the new price was initially only for new users. Later it was applicable to old users. But you had to go get it. And there may be a contract renewal.

I also see there are a couple of users who managed to go from 4M to 8M at their current price. Maybe that was because it was technically possible, or there were free ports available.  But I think you have to go ask for it, maybe fight for it. No harm trying.
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I called and even went to the TM point... I live in KL nearby city centre... the best speed they have is 1mbps.. they said not even able to upgrade to 2mbps..

so after several tries of asking and got rejected.. I logged the complain to SKMM.. devil.gif
wykl
post Jan 26 2017, 12:11 PM

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i went to the TM Surprise Site today and I got this ...

You get a surpise too.
Please check back to this website from
1 March 2017 to discover your surprise!

=.=
wykl
post Jan 26 2017, 12:12 PM

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QUOTE(mancode1009 @ Jan 26 2017, 12:11 PM)
So excited for new speed upgrade 50Mpbs😆
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i got that too for my Unifi but yet to receive the SMS god knows when they are implementing it... sad.gif
wykl
post Feb 15 2017, 04:55 PM

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my complaint has been unattended for weeks now..

the last time was a call from TM said will check back on my case but since then no call or whatsoever..... haih
wykl
post Mar 9 2017, 06:44 PM

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Please come back again later

I got this message.. how ah guys?
wykl
post Jul 18 2018, 10:52 AM

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i also gotten not eligible, i logged a complaint at skmm vmad.gif


This post has been edited by wykl: Jul 18 2018, 10:52 AM

 

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