call 100, they will take it as normal stuff..make email or complaint via skmm should be the one.

Just call them , request me to Tm point for apply ( check wether can apply or not ). If can't I be write to mc mc

apply as in? reduce price or newer package.

complaint it on 1st post link, they will call u sooner than 100.

DONE REPORT CFM/17/01/0828

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Aduan anda sangat penting bagi kami dan sesungguhnya
kami akan menyiasat dan berusaha untuk menyelesaikan
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sila hubungi pihak kami melalui saluran-saluran yang
tertera di bawah dan nyatakan nombor aduan berikut.
No. Rujukan aduan anda:    CFM/17/01/0919

I actually email-ed TheStar Madhavan M bytz@thestar.com.my as he is the one who wrote http://www.thestar.com.my/tech/tech-news/2...01/24/tm-speed/

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EDIT: But I doubt thestar would even care about us at this point.......

I think you have comprehension problem 

Decline means you don't need to click the button.

TM refused to accept the complaint and create a report. How to get a report number?

TM tech support simply gave the copy-paste "You are important to us. This is the start of a year long campaign from TM and customers can expect more surprises in the coming month. You will hear from us  from time to time as more new surprises become available. Thank you for your continuous support"