My streamyx speed is 4Mbps, since it rebranded to unifi lite until last 2 week, my internet have been reduce to 2Mbps (according to downstream data rate in DSL log of my modem), tried live chat many times and finally the internet speed back to 4Mbps but the new problem arise, internet keep up and down every few minutes. Tried to livechat again but the bloody CS keep saying will highlight the issue to technician team and asked me to wait for technician. I am very upset for their reply and lodged complaint in MCMC. The internet is up now but the speed is revert to 2Mbps, I complaint again in MCMC and still waiting for fixes...I doubt is it their strategy to reduce pricing but in the same time reduce your internet speed too...

This post has been edited by kendytan: Nov 20 2019, 01:40 PM

Finally a guy from TM called me and ask me whether my problem is fix or not. I said no and he said TM will ask on site support to visit my house and have to pay the that guy RM 53 cash, damn it...