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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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funnyTONE
post Jan 26 2017, 08:43 AM

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cfm/17/01/0854

Very annoyed at how they treat streamyx customers differently to unifi customers. How do they justify rewarding unifi double the internet speed thats roughly $50 in difference, yet rewarding streamyx customers hypptv package worth just $30? WEBE is just the worst deal out there and GEMFIVE is just laughable. I can get free coupons worth more than what TM can offer me. While UNIFI upgrade is totally free and stays forever, streamyx only given the hypptv package for only 12 months.

Kudos TM. Not only you were able to create dissatisfaction among streamyx customers by giving different price plans, you've also wedged a gap between unifi and streamyx users. Way to go showing your unfair treatment to your loyal customers (some who have stayed with you for more than a decade).

I didn't ask for upgrade, I didn't ask for any reward. Frankly, I'm happy to pay my bills with the package I initially subscribe for. But this report is to protect customers like myself and people in this thread against monopolizing companies like TM who are out to be selective and cunning in your marketing promos. You were given funds by government using money from RAKYAT pocket to improve the broadband in Malaysia, yet only a handful of customers get to enjoy the investment. Thanks for the great example you've shown for 2017.
funnyTONE
post Jul 23 2019, 10:01 AM

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QUOTE(kiLLua the babap @ Jul 23 2019, 09:54 AM)
Resolved On: 7/22/2019 4:55:35 PM
Resolved By: Hairy Hafiz Customer Service Telekom Malaysia
Reason: Dear MCMC,
Customer will enjoy the "2.0M (Free Speed Upgrade 2018)" with immediate effective starting 11 July 2019 ,Case is closed on 22 July 2019.

hahahahaha this m****f*** monopoly TM juz give me 2mb when my house have port for 10mb after request over 5years
*
I dun gettit.
Were you on 1mbps plan before this?
funnyTONE
post Jul 23 2019, 10:20 AM

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QUOTE(kiLLua the babap @ Jul 23 2019, 10:11 AM)
Yes 1mb from 2012 at rm110, then renew rm68 on 2017
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holy fuk I tot that plan extinct edy.
Feels like talking to a lost amazon tribe. laugh.gif

 

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