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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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chocobo7779
post Jan 25 2017, 04:28 PM

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QUOTE(Aparaa @ Jan 25 2017, 04:25 PM)
Year 2017.

Still using streamyx??
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Not all place have unifi my friend whistling.gif
chocobo7779
post Jan 26 2017, 01:58 PM

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GameSky You might want to add this photo as proof:

user posted image


According to TM - greater value packages / broadband improvement plan = Webe discount/HyppTV packages (which most of the users won't be using) / GemFIVE vouchers (RM25, seriously?) shakehead.gif

This post has been edited by chocobo7779: Jan 26 2017, 01:58 PM
chocobo7779
post Jul 13 2018, 02:37 AM

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QUOTE(iCare @ Jul 13 2018, 02:20 AM)
Say no to wifi. Stability issues. Loss packets. Cable connection is far more superior than wifi in any form. Don't fall for this trap.

Either Unifi or riot.
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Erm I think you meant mobile 4G network sweat.gif
chocobo7779
post Jul 14 2018, 01:26 PM

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QUOTE(GameSky @ Jul 14 2018, 01:10 PM)
probably some bullshit excuses as usual..or trying to offer those unifi mobile wireless..
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Let's just hope that they aren't trying to offer them UniFi Wireless broadband for Streamyx users as an upgrade sweat.gif

But I have a hunch that they may do that sweat.gif

This post has been edited by chocobo7779: Jul 14 2018, 01:28 PM
chocobo7779
post Jul 14 2018, 01:27 PM

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QUOTE(rockstar_ @ Jul 14 2018, 01:21 PM)
after i reported to mcmc they finally sent people to survey and got my unifi installed. now i can terminate this horrible streamyx and join the unifi bandwagon
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Wow, which location? hmm.gif
chocobo7779
post Jul 14 2018, 02:48 PM

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QUOTE(GameSky @ Jul 14 2018, 02:20 PM)
fixed line; no quota, lower latency and stable connection.
wireless? everyone know wireless mobile broadband will always get issues.
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Also.... Their wireless broadband plan will throttle all the way down to 128kbps when you used up their 60GB data allotment sweat.gif

Wireless broadband is not a proper replacement for wired broadband, due to physical limitations in the wireless spectrum icon_idea.gif
chocobo7779
post Jul 14 2018, 02:53 PM

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QUOTE(squall_12 @ Jul 14 2018, 02:04 PM)
sad really sad.gif i hope gobind pust TM to reduce price for those streamyx user that unable to upgrade to unfi.
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At the very least as well, they should really put more VDSL/VDSL2 lines if they can. DSL can be very, very fast if properly implemented icon_idea.gif

ADSL is way too outdated, and there are technologies such as G.fast that allows DSL to reach very high speeds icon_idea.gif

In the UK, you can even get DSL with speeds of 330Mbps/50Mbps through G.fast icon_idea.gif

http://uk.pcmag.com/bt/92901/news/bt-annou...bre-gfast-broad


BT is the UK equivalent of TM here icon_idea.gif

This post has been edited by chocobo7779: Jul 14 2018, 02:55 PM
chocobo7779
post Jul 14 2018, 07:12 PM

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QUOTE(GameSky @ Jul 14 2018, 06:56 PM)
connection might degrade over distance, still can't match fiber connection...from what I know, you'll still need ftth termination nearby.
unifi broadband (purely internet only), running purely on their 4G network. Unifi bebas (phone prepaid plan/postpaid), riding on celcom 3g if out of 4g coverage.
there's first post on how to complaint, but will update more later.
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If that's the case - well it might just better to use FTTH, it's just more futureproof hmm.gif

Sometimes it's kinda weird for them to rollout UniFi to some less densely populated areas where other areas which are more densely populated and just as well developed are getting nothing at all. Worst still there are people who wanted UniFi but cannot do so because of 'no port' shakehead.gif

This post has been edited by chocobo7779: Jul 14 2018, 07:13 PM
chocobo7779
post Jul 14 2018, 07:46 PM

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QUOTE(hashtag2016 @ Jul 14 2018, 07:43 PM)
Please don't hype too much . Optical fiber is the better way to go.

ADSL / VDSL/VDSL2 is using  DSL technology..so, basically they are the same thing.
I'm affraid TM infrastructure is  far below the par.. so it won't be cheap too, if we use it national-wide. (while other country is using 18Mbps on ADSL in last decade, we only offer 2-4Mbps Max ,and 8Mbps is the max speed u can get in 2018)
The stability and the futureproof is not as good as optical fiber.

btw, it may still to be  a good option for those appartment or condo without optical fiber . but, i think optical fiber is still the better way to go(if their appartment management is wise enought..).
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That's why I said FTTH is the more future proof tech earlier icon_idea.gif
chocobo7779
post Jul 15 2018, 02:10 AM

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QUOTE(JohnLai @ Jul 15 2018, 01:29 AM)
https://unifi.com.my/unifi-basic/assets/doc/faq.pdf

For unifi Basic joke of the day:
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How slow? hmm.gif
chocobo7779
post Jul 15 2018, 12:22 PM

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QUOTE(JohnLai @ Jul 15 2018, 10:30 AM)
1Mbps if TM Live Chat answer is to be believed. laugh.gif
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60GB allotment and 1Mbps downloads after using up the quota... That's not exactly useful here sweat.gif

Consider that quite a few Steam games can easily go over the 60GB size, the UniFi basic is pretty much unusable for those who download Steam games sweat.gif
chocobo7779
post Jul 15 2018, 01:03 PM

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QUOTE(JayceOoi @ Jul 15 2018, 12:55 PM)
Delayed to 18th already. Hopefully no more another delay again on 18th...
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Although the already taken down webpage states that the upgrade may be commenced on 18th July hmm.gif
chocobo7779
post Jul 15 2018, 02:41 PM

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QUOTE(GameSky @ Jul 15 2018, 01:10 PM)
yup.. hence we as consumers also need to expose the dirty TM practices as well. let them know ..somed everything
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Also it appears TM is hinting to use their Wireless Broadband plan as a replacement for Streamyx:

From UniFi Basic plan FAQ:

Q: What about the customers who are not within the unifi coverage area?
A: For customers not in unifi areas, we are offering our unifi Wireless Broadband which allows customers to be connected through our portable, plug and play device at the price of RM79 for 60GB of quota.

Well hopefully this is not true sweat.gif

chocobo7779
post Jul 15 2018, 09:25 PM

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QUOTE(GameSky @ Jul 15 2018, 04:27 PM)
unifi broadband? you're lucky if you can pass over 5Mbps. Really bad coverage and it's not stable compared to fixed line broadband. TM has been in comfort zone too long, let's viral it.
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That's why wireless broadband is not a proper replacement for wired ones, especially those who use a lot of latency-sensitive, high bandwidth applications such as video conferencing, working remotely over VPN and gaming icon_idea.gif

Worst still wireless broadband is highly susceptible to weather fluctuations and congestion, which means that the speeds can drop significantly icon_idea.gif

This post has been edited by chocobo7779: Jul 15 2018, 09:28 PM
chocobo7779
post Jul 17 2018, 01:49 AM

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QUOTE(Bighead88 @ Jul 16 2018, 03:04 PM)
TM live chat mentioned that if no infrastructure for streamyx 8mbps to go for UNIFI will be remained with the plan 8mbps. If have infrastructure by other other ISP such as Maxis or TIME TM will use the facilities.

TM stupid or what I do not know. If there any other ISP for sure I already terminated streamyx.
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This is not going to bode well for Streamyx users sweat.gif

This post has been edited by chocobo7779: Jul 17 2018, 01:56 AM
chocobo7779
post Jul 18 2018, 01:52 PM

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GameSky I think your complaint needs to have less full capital letters and exclamation points sweat.gif The complaint looks very rude with that much full capital letters and exclamation points sweat.gif

» Click to show Spoiler - click again to hide... «
chocobo7779
post Jul 18 2018, 02:16 PM

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QUOTE(GameSky @ Jul 18 2018, 02:09 PM)
well ..it's a complaint.. and most users already been "abused" by TM for many years dy.. first, we played nice, nothing. then the rest following up..same.

so?
most streamyx users not eligible, unless that area got unifi coverage afaik..
and some those in promo package, lite streamyx seems not eligible as well
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Again, the golden rule when it comes to complaints is always be professional and assertive. Never attempt to be rude at the people handling your complaint - afterall they are humans too smile.gif

As a former customer service (non-TM) officer, we are likely to serve polite customers nicely rather than rude ones, even though the customers may be very dissatisfied in the service icon_idea.gif

See here: https://arstechnica.com/tech-policy/2017/11...1&post=34278921

This one is a textbook example why you should never be rude to customer service people icon_idea.gif
chocobo7779
post Aug 2 2018, 03:17 PM

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QUOTE(AsuKi @ Jul 28 2018, 10:06 PM)
https://en.wikipedia.org/wiki/G.hn

G.hn is a specification for home networking with data rates up to 2 Gbit/s and operation over four types of legacy wires: telephone wiring, coaxial cables, power lines and plastic optical fiber.

TM oh TM just adapt this G.hn thing and wahlaaa solve ur fiber coverage problem
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There's also G.fast too, if they really want to do it (which I doubt) icon_idea.gif

In fact in the UK, you can get something like 330Mbps/50Mbps out from a DSL line through G.fast icon_idea.gif

https://www.productsandservices.bt.com/broadband/ultrafast
https://www.bit-tech.net/news/tech/networki...bs-broadband/1/



This post has been edited by chocobo7779: Aug 2 2018, 03:19 PM
chocobo7779
post Aug 2 2018, 03:28 PM

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So TNB is moving towards fibre internet hmm.gif

https://themalaysianreserve.com/2018/07/30/...dband-business/

I have a feeling this could be something like municipally-owned fibre networks in some parts of the US hmm.gif

This post has been edited by chocobo7779: Aug 2 2018, 03:28 PM
chocobo7779
post Aug 2 2018, 03:52 PM

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...and I think Gobind is asking questions about the Opcom contract:

https://www.thestar.com.my/news/nation/2018...opcom-contract/
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