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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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FappyBird
post Aug 9 2016, 06:43 PM

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im on streamyx 1Mbps for almost 6 years

its always unfair eversince unifi5 got upgrade to 10 but streamyx users were treated like trash lol

edit
fuck tm

This post has been edited by FappyBird: Aug 9 2016, 06:47 PM
FappyBird
post Jan 6 2017, 05:39 PM

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According to our records, you are currently subscribing to Streamyx 1Mbps package. For the information, about 100,000 Streamyx customers will be eligible
for the new package to be introduced in June 2017.

In addition, not an automatic upgrade for Streamyx customers. Thus, customers have to apply for upgrade.

Thus, for existing Streamyx's user, customers have to apply for upgrade to new greater value broadband package that will be introduced in June 2017. Hence, you are advisable to wait for that.

this is what i get after emailing tm...june only upgrade? and for those with no free upgrade must apply new package ka? xpaham lol
FappyBird
post Jan 31 2017, 05:01 PM

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opened my tq surprise

pukimak tm offer webe for wut better halve the pricing or upgrade the speed for streamyx users la

if i take webe, i had to pay extra rm79 and discount rm10 for only 12 months

jibaihai whoever planned shud die a cancerous death


FappyBird
post Feb 6 2017, 04:28 PM

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kimak tul tm, bohong bukak mata besar2

dah how many times i got called for offer to upgrade but he said max speed is 1mbps ranting.gif ranting.gif

also complaint to skmm, still no response
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This post has been edited by FappyBird: Feb 6 2017, 04:30 PM
FappyBird
post Feb 6 2017, 06:03 PM

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QUOTE(afiq10 @ Feb 6 2017, 05:54 PM)
just got an email juz now..

Terima kasih di atas aduan yang dibuat kepada kami menerusi pihak Malaysian Communications and Multimedia Commission (MCMC)  bertarikh 27 Januari 2017.

Terlebih dahulu, pihak kami amat menghargai usaha tuan/puan untuk menghubungi kami.

Seperti yang anda semua ketahui, TM baru-baru ini melancarkan kempen Ganjaran Istimewa sebagai sebahagian daripada Pelan Penambahbaikan Jalur Lebar yang telah diumumkan pada 24 Oktober 2016.

Ganjaran di bawah kempen tersebut termasuklah naik taraf kelajuan, pakej-pakej Webe dan HyppTV serta baucer diskaun gaya hidup. Ramai yang telah menyatakan pilihan mereka dan kami akan melakukan yang terbaik bagi memenuhi pilihan tersebut secepat mungkin.

Para pelanggan Streamyx juga adalah sebahagian daripada Pelan Penambahbaikan Jalur Lebar - kempen Ganjaran Istimewa ini. Pelanggan-pelanggan yang layak akan dihubungi bermula April 2017 untuk penaiktarafan pakej sedia ada anda.

TM sentiasa menaik taraf infrastrukturnya, menambah kapasiti rangkaiannya serta memperbaiki ketersediaan perkhidmatannya bagi memberikan pengalaman yang lebih baik. Anda akan dimaklumkan berkenaan penawaran dan perkembangan terkini menerusi pengumuman dan komunikasi apabila tiba masanya tidak lama lagi. Sementara itu, kami berharap anda akan menikmati ganjaran penghargaan yang kami sediakan untuk anda.

Terima kasih sokongan berterusan anda kepada produk dan perkhidmatan kami. Sekiranya terdapat sebarang pertanyaan atau maklum balas, sila layari laman web www.tm.com.my ataupun e-mel ke help@tm.com.my. Anda juga boleh menghubungi TM di talian 100 dan alternatifnya, sila tweet kami di @TMconnects atau melalui facebook di Everyone Connects.

Sekian, terima kasih.

i guess i'll have to wait until year 2050 .. then can reach fiber in my house..
*
how did you get a response from tm?

i komplen liao at skmm didnt get any response
FappyBird
post Feb 9 2017, 04:01 PM

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how long does it take for tm to email u after lodging complain to mcmc?

mine already 4 days liao still no assignee, is it normal or i picked the wrong service?
FappyBird
post Feb 9 2017, 09:12 PM

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QUOTE(AsuKi @ Feb 9 2017, 04:33 PM)
1 week top
*
thx

QUOTE(neuro4869 @ Feb 9 2017, 05:17 PM)
They closed my report lol and its "resolved"
*
keep opening la, dun let them rest
FappyBird
post Feb 16 2017, 02:44 PM

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guys i juz received a call from 03 2241 1909

they said that rm68 for 1mb or the rm88 for 4mb is for ppl with income <rm1000

really meh?last time i saw some people said an agent give offer one...

now solved liao shud i reopen? i completely forgot abt the free upgrade budget
FappyBird
post Feb 16 2017, 03:47 PM

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for some reason, my case still in Investigation...no matter, if i cant reopen it then i will make a new one

protip: next time better jot down all the details to argue

i couldnt remember shit or said anything man...that was my only chance and i screwed it up
FappyBird
post Feb 16 2017, 08:38 PM

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QUOTE(aku_dia @ Feb 16 2017, 06:08 PM)
really stupid reason... if income lower than rm1k... they will not using rm88 monthly for internet.. they will take no commitment internet from cheapest telco...
this is "penipuan di siang hari"
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now that u said, yea...sudah poor enuf why still wan internet right?

oh tm loves to lie bro, the other day even said my place can suppork max 1mb but ive been getting upgrade offers before lololol
FappyBird
post Feb 18 2017, 03:07 PM

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if its resolved then kenot find liao? i had to make a new one

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