last time no need to complain to mcmc still can get price reduction. not that hard. as long as you have proof, tm will give discount.

proof of the issue lah.

if speed issue, screenshot of the speedtest.
if downtime, can check with them. they always have log on that.

of course need to call few time, send few email and whatnot. need to work abit on it. imo mcmc complain is a waste of time.

ohh. that one i dunno. can meh? still need to honor contract though.