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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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jimmy_none
post Nov 12 2020, 11:34 PM

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QUOTE(ohtheirony @ Nov 12 2020, 08:21 PM)
Even celcom only allows their postpaid users to ride on volte, while prepaid is left with 3G/2G
The pic is not related to your problem lol

Onexox used to brag about their Telco not allowing premium sms to go through, something makes the change of heart (you know I know)

This used to be the selling point for the technologically illiterate people since credit loss is practically impossible before, now I tell those people Unifi mobile is much2 better, no credit validity and your call is charged by the seconds, much more savings
*
Unifi mobile reception is good as compared to other major telco?
ohtheirony
post Nov 13 2020, 02:22 AM

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QUOTE(xinaixin @ Nov 12 2020, 09:39 PM)
Yup.....that's right.Onexox did brags about not allowing premium sms to go through and that's why they promise to refund the credits to users who report it.

Guess how many older users(Pak cik,mak cik,apek & nyonya) in the whole Malaysia who is illiterate,these older users doesn't even know that their credit

gones.......deducted due to these premium sms not to mention about report it for refunds.

They just top up when they notice that no more credits to make calls,so how much money that are not being refund to these older users....... hmm.gif
*
If any of you have family members who usually ignores any sms, including these premium ones, you might be better help them manage their account

Always keep the account balance low, close to zero, and only reload whenever any season pass minutes are on sale. This helps reduce unwanted charges applied on their account

Seriously onexox, get your s#!t together

QUOTE(jimmy_none @ Nov 12 2020, 11:34 PM)
Unifi mobile reception is good as compared to other major telco?
*
For mere calling? Yes. But Unifi mobile does not like people using their line with non LTE capable phone, so FUP may applies

But as long as your phone has LTE band 5 (regardless of VoLTE) they don't care
jimmy_none
post Nov 16 2020, 01:04 PM

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QUOTE(ohtheirony @ Nov 12 2020, 08:21 PM)
Even celcom only allows their postpaid users to ride on volte, while prepaid is left with 3G/2G
The pic is not related to your problem lol

Onexox used to brag about their Telco not allowing premium sms to go through, something makes the change of heart (you know I know)

This used to be the selling point for the technologically illiterate people since credit loss is practically impossible before, now I tell those people Unifi mobile is much2 better, no credit validity and your call is charged by the seconds, much more savings
*
Just to update my status. Based on my itemized bill, an SMS is sent out (as I was charged 15cent) and the question is who send the SMS since my B10 plan only have Talk Time and Data Plan. If i tried to send SMS, it will give Failed to Send. Contacted support not reply yet

This post has been edited by jimmy_none: Nov 16 2020, 01:26 PM
xinaixin
post Nov 16 2020, 05:24 PM

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QUOTE(jimmy_none @ Nov 16 2020, 01:04 PM)
Just to update my status. Based on my itemized bill, an SMS is sent out (as I was charged 15cent) and the question is who send the SMS since my B10 plan only have Talk Time and Data Plan. If i tried to send SMS, it will give Failed to Send. Contacted support not reply yet
*
Hi,Onexox B10 plan : 1GB data + 20 minutes voice calls.Sms sent out are chargeable.

If you have unpaid bill balanced,you can't make chargeable usage @ send sms,make calls after your 20 minutes use up or purchase extra data.

You can call Onexox customer service at 12273 for more info.

Hope this will help.

This post has been edited by xinaixin: Nov 16 2020, 05:25 PM
saitamabest
post Nov 16 2020, 05:27 PM

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so far got any news that ONEXOX will come out unlimited data plan?
xinaixin
post Nov 16 2020, 09:13 PM

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QUOTE(saitamabest @ Nov 16 2020, 05:27 PM)
so far got any news that ONEXOX will come out unlimited data plan?
*
Hi.information from several Onexox dealers.........there's still no news regarding unlimited data plan.

Hope this will help.
kit2
post Nov 16 2020, 10:02 PM

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anyone knows if data from seasonpass can be activated via the app?

thinking of getting a onexox sim for my parents so that they can make whatsapp calls, but ussd command *150# will be too tough for them.
fruitie
post Nov 16 2020, 10:55 PM

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QUOTE(kit2 @ Nov 16 2020, 10:02 PM)
anyone knows if data from seasonpass can be activated via the app?

thinking of getting a onexox sim for my parents so that they can make whatsapp calls, but ussd command *150# will be too tough for them.
*
Can. I only use app to activate season pass for my dad.
budi1413
post Nov 16 2020, 10:56 PM

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QUOTE(kit2 @ Nov 16 2020, 10:02 PM)
anyone knows if data from seasonpass can be activated via the app?

thinking of getting a onexox sim for my parents so that they can make whatsapp calls, but ussd command *150# will be too tough for them.
*
can.
xinaixin
post Nov 17 2020, 08:58 AM

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QUOTE(kit2 @ Nov 16 2020, 10:02 PM)
anyone knows if data from seasonpass can be activated via the app?

thinking of getting a onexox sim for my parents so that they can make whatsapp calls, but ussd command *150# will be too tough for them.
*
Hi,data plan in season pass can be activated through 1) XOX Black app 2) online self-care portal : https://xox.com.my/selfcare/login

Hope this will help.
saitamabest
post Nov 17 2020, 09:14 AM

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QUOTE(xinaixin @ Nov 16 2020, 09:13 PM)
Hi.information from several Onexox dealers.........there's still no news regarding unlimited data plan.

Hope this will help.
*
aiya sad....
hopefully onexox can join the game too
mycolumn
post Nov 19 2020, 08:29 AM

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I have a few questions to ask here, hope you all can help 😊

1. Is the RM25 to extend validity for 1 year still available?

2. If yes for the above, how to reload or topup yah? 😅

3. This onexox number is mainly for work, so i use WhatsApp alot for this. Currently I’m working from home, so i dun mind about the mobile data as I’m using my home wifi.
- so let’s say i go back to office next year, anyways for me to have mobile data? Any free data?
- what about calls? Any free calls?

4. I read something about season pass: free calls, sms, data. What is this about? What’s the price?

Thank you in advance!

xinaixin
post Nov 19 2020, 09:34 AM

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QUOTE(mycolumn @ Nov 19 2020, 08:29 AM)
I have a few questions to ask here, hope you all can help 😊

1. Is the RM25 to extend validity for 1 year still available?

2. If yes for the above, how to reload or topup yah? 😅

3. This onexox number is mainly for work, so i use WhatsApp alot for this. Currently I’m working from home, so i dun mind about the mobile data as I’m using my home wifi.
- so let’s say i go back to office next year, anyways for me to have mobile data? Any free data?
- what about calls? Any free calls?

4. I read something about season pass: free calls, sms, data. What is this about? What’s the price?

Thank you in advance!
*
Hi, answer to your questions :

1) Yes,RM25 for 1 year validity(365 days) still available.RM25 will be deducted which will extends 365 days to your Onexox/XOX prepaid expiry date.

2) You can top up through top up channels in attachments shown below.

3) You need to purchase season pass(data,minutes and sms) which is cheaper than the rate of deducting credits,NO FREEBIES without purchases.

4) FYI almost all data,minutes and sms "Purchased" are credited into season pass account.You MAY get free extra data,minutes or sms when you purchase HAPPY

HOUR promo from time to time with T & C apply.Download/register XOX Black app to see promo and price.

Hope his will help.

This post has been edited by xinaixin: Nov 19 2020, 09:51 AM


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svchia78
post Nov 20 2020, 12:38 PM

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is XOX esim now already open to existing prepaid users? Previously only limited to new prepaid packs.

UPDATE: Already tried using self-care. Existing prepaid users still cannot switch to esim. Esim only for new prepaid packs and port-ins (this is new).

This post has been edited by svchia78: Nov 20 2020, 12:46 PM
mycolumn
post Nov 20 2020, 02:50 PM

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QUOTE(xinaixin @ Nov 19 2020, 09:34 AM)
Hi, answer to your questions :

1) Yes,RM25 for 1 year validity(365 days) still available.RM25 will be deducted which will extends 365 days to your Onexox/XOX prepaid expiry date.

2) You can top up through top up channels in attachments shown below.

3) You need to purchase season pass(data,minutes and sms) which is cheaper than the rate of deducting credits,NO FREEBIES without purchases.

4) FYI almost all data,minutes and sms "Purchased" are credited into season pass account.You MAY get free extra data,minutes or sms when you purchase HAPPY

HOUR promo from time to time with T & C apply.Download/register XOX Black app to see promo and price.

Hope his will help.
*
Thanks for this. May i know how and where to purchase the season pass?

SUSchoosingname3
post Nov 20 2020, 05:50 PM

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Urgent fast reply... just now i help my aunt reload rm 60... she said receive msg reload rm 60 but balance 0... i want ask is xox prepaid plan got auto activate pay per use? Got basic data?

This post has been edited by choosingname3: Nov 20 2020, 05:53 PM
JLA
post Nov 20 2020, 06:32 PM

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QUOTE(choosingname3 @ Nov 20 2020, 05:50 PM)
Urgent fast reply... just now i help my aunt reload rm 60... she said receive msg  reload rm 60 but balance 0... i want ask is xox prepaid plan got auto activate pay per use? Got basic data?
*
*150*1#
or ONEXOX black app
or https://xox.com.my/selfcare/login

DA RM60.00
MA RM0.00
SUSchoosingname3
post Nov 20 2020, 06:41 PM

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QUOTE(JLA @ Nov 20 2020, 06:32 PM)
*150*1#
or ONEXOX black app
or https://xox.com.my/selfcare/login

DA RM60.00
MA RM0.00
*
What is da and ma? Got 2 account to store balance?
ohtheirony
post Nov 20 2020, 08:54 PM

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QUOTE(mycolumn @ Nov 20 2020, 02:50 PM)
Thanks for this. May i know how and where to purchase the season pass?
*
https://xox.com.my/season-pass

Using ussd you can purchase season pass thru crediit balance

From app you get additional payment method, thru bank and card

Occasionally xox will do promotional season pass, for example today 555mins + 1GB for rm50

QUOTE(choosingname3 @ Nov 20 2020, 06:41 PM)
What is da and ma? Got 2 account to store balance?
*
Yes, but you do not need to think too much about it

Just know that any usage will use the cheaper account first i.e. DA account, followed by MA account

But any purchase will use MA first and if amount is not enough it will consume the balance from DA
xinaixin
post Nov 20 2020, 08:57 PM

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QUOTE(mycolumn @ Nov 20 2020, 02:50 PM)
Thanks for this. May i know how and where to purchase the season pass?
*
Hi,you can purchase season pass through USSD code *150# or in XOX Black app.

Alternatively you can look out for HAPPY HOUR promo from time to time.

And today there's HAPPY HOUR promo of RM50 for 555 minutes + 1GB data.

Hope this will help.

This post has been edited by xinaixin: Nov 20 2020, 08:59 PM


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