Hi.. may i know when did the dealer process your request?
SOP for MNP is maximum 5 working days...
If the MNP failed, you should topup and the dealer should resubmit your MNP request...

But bear in mind, it's public holiday right now and dealers are advised to submit MNP application on non-public holidays...
You can try PM me your number and i'll try to check it for you...

I diy je..so, i should topup la?..after topup, should i keep some credit or can i use all?

thank you

to share what xox facebook customer service reply to me as follow:
Hi ,
If you subscribe using SMS method with command as below the internet package will be auto-renewal.

Method 1
For 500MB/month type DATA M500MB and send to 23388
(For #prepaidplus, XOX Prepaid, Penang 1758)

Method 2
For 500MB/month type DATA M500MB and send to 22111
(For ONEXOX)

However, if you subscribe the internet using below method
there was NO auto-renewal.

Method 1
For 500MB/month type 1XD500 and send to 22111
(For ONEXOX).

Hope above information helps.^Mia

Hi all, I am thinking of MNP into this from maxis, Any existing users have experience with the International Roaming with xox ? I travel outside of Malaysia few times a month so roaming is important

Thanks

Season Pass Happy Hour

todays offer

300 mins talktime = RM30

use, keep, share

SMS: YES to 23388

Everyday ada season pass happy hour ke?..where to check for latest season pass offer?

Everyday ada season pass happy hour ke?..where to check for latest season pass offer?

Hi, can we withdraw 500mb/month from season pass via MyXoX app/ocs? Using subline management?

Cause thinking that i can remotely helping parent to monitor/withdraw data from their season pass bucket without need to access ussd via their device.

Thanks

Can

Subline management > subline data management

Make sure they hava season pass balance, else credit will be deducted

Thanks

but is the subscription via MyXOX auto-renewal?