Hi,after your Onexox/Xox prepaid validity expired,you can only receive sms and calls for 60 days and then your line terminated on day 61 not 90 days.

Hi,if you MNP from Yoodo,you should choose YELLOW in the current mobile Operator list.

Hope this will help.

This post has been edited by xinaixin: Sep 10 2019, 12:14 PM


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Please take note :

If you purchase cheap Season Pass that may be sold to you illegitimately,

you may get your line suspended/terminated.

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This post has been edited by xinaixin: Sep 11 2019, 08:59 PM

Hi,when Digi CS call you regarding the MNP,

you can ask for the name of the Digi CS who call you and tell her/him that you want to report to MCMC.

This should make the MNP process smoother.

So far........this works.........

This post has been edited by xinaixin: Sep 11 2019, 09:02 PM


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Hi, you should receive sms notify you that your line already activated when you put your Onexox/Xox MNP simcard in a phone.

Use ussd code *132# to check your balance and expiry date if your line already activated.

This post has been edited by xinaixin: Sep 12 2019, 06:09 AM

Hi,you can try one of these numbers including 03-78824952.

Or look for Onexox/Xox dealer to help you.

This post has been edited by xinaixin: Sep 12 2019, 06:47 PM


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Hi,for Yoodo to port out,you must reply the port out confirmation email in form of email ASAP not sms.

You can live chat with Yoodo customer service for help.

This post has been edited by xinaixin: Sep 12 2019, 08:00 PM

Hi,as for now,Onexox Black App only for Onexox BLACK plan users.

Hi, you'll need to reply A.S.A.P. when you get the email,so you need to be alert on the email received after you submit MNP.

Late reply will cause your MNP be rejected with code SP71(Did not reply)

Hope this will help.

This post has been edited by xinaixin: Sep 13 2019, 08:41 AM

Hi,you can join the chat group "Soal Jawab Onexox" in Facebook to find nearest Onexox dealer at your location.

Hope this will help.

This post has been edited by xinaixin: Sep 14 2019, 07:46 AM

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This post has been edited by xinaixin: Sep 15 2019, 11:27 AM

Hi,there's also HAPPY HOUR which offer 10GB + 2GB + 188 min + 188 sms for RM50

in February 2019

Hoping for this HAPPY HOUR be offered again soon.

This post has been edited by xinaixin: Sep 15 2019, 10:26 AM


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Onexox new Black plan (B89DB): RM89 @ 100GB data + unlimited voice calls + 200 sms.

Limited amount of registrations(B89DB) and only register by dealer's who upgrade to B89/B89DB Black plan only.

This post has been edited by xinaixin: Sep 15 2019, 01:06 PM

Hi,all 100GB data can hotspot for others devices to use.

This post has been edited by xinaixin: Sep 16 2019, 08:03 PM

Hi,for this TAC issue,it's been a long time since this problems exist and till today still the same

You port in to Onexox and if you're unlucky you'll face TAC problem (Normally 3 days only),after 3 days

you call Onexox customer service,if unsolved they say not their problem and it's bank's problem or apps.........

because of this TAC problem you port out from Onexox and the TAC problems solved why ?

It's true but why can't Onexox accept the facts of the TAC issues ?

This post has been edited by xinaixin: Sep 16 2019, 10:08 PM

Yes for heavy data users and no for light data users.........

Now heavy data users can go for Onexox Black B89DB.

This post has been edited by xinaixin: Sep 17 2019, 09:12 AM

Hi,do you mean purchase HAPPY HOURS promo ?

Example : Purchase HAPPY HOURS : 10GB + 2GB + 100 min + 100 sms @ RM50

1st : You must have enough credit (Combine total of RM50 in DA/MA)

2nd : sms YES to 22111 or 23388 to purchase.

3rd : RM50 will be deducted from your acc and 12GB data + 100 min + 100 sms will credited into season pass upon succesful purchased.

Hope this will help.

This post has been edited by xinaixin: Sep 18 2019, 09:35 AM

Hi,your Onexox/Xox line will be at risk of being barred/terminated.

Do purchase Onexox/Xox season pass through legitimate channel/source to avoid your line being

barred/terminated.

This post has been edited by xinaixin: Sep 18 2019, 11:16 AM

Posted on page 248 (14/07/2019) :

https://forum.lowyat.net/topic/4018918/+4940

Hello everyone,

I would like to advise all onexox customers to take precautions from buying defrauded season pass. There are two type of online defrauders selling onexox season pass.

1. Defrauders selling non-existent season pass. Buyers pay but receives nothing. Buyers beware for you're totally on your own (ie. police report + your own follow-ups).

2. Defrauders selling valid season pass defrauded from onexox. This is where onexox steps in.

There were fraudsters who registered as dealers and proceeded to defraud onexox by buying happy hour season pass multiple times using multiple accounts. The data was bought without actually paying for it and they were selling these online dirt cheap.

Hundreds of accounts (nearly 1K actually) was suspended upon discovery of the scheme, involving sellers and buyers. The sellers accounts (including dealers directly involved) were terminated. The buyers accounts was further investigated to determine between legitimate season pass and illegitimate (defrauded) season pass. Apparently many of the buyers accounts have been re-activated but blacklisted and barred from doing any season pass transfers.

Dealer registrations was tighten-up and a more stringent vetting implemented.

Those defrauded season pass are considered stolen property. So, if the season pass offer is too good to be true then it probably is. Avoid getting blacklisted for buying illegitimate season pass.

Thank you.

This post has been edited by xinaixin: Sep 18 2019, 01:24 PM