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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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xinaixin
post Jan 15 2024, 09:57 PM

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QUOTE(uj9bn @ Jan 15 2024, 01:17 PM)
if last usage top up is 11/10/23 then top up rm5 now then need top up again on ?
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If today top up RM5 then the next usage(Top up,sms,minutes or data) within 365 days from today.

QUOTE(sckham @ Jan 15 2024, 06:17 PM)
just double check again,
from WAWA to xoxprepaid,
got get any 36 months activation right?
or just 30 days?
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I don't think you'll get 36 months if you change plan from wawa prepaid to normal prepaid,info not available from dealers.

Please call customer service for more info.
xinaixin
post Jan 17 2024, 09:59 PM

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QUOTE(sckham @ Jan 17 2024, 08:44 PM)
user posted image

Good to know wawa credit also can share out to xoxone prepaid
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Yes,only credits/airtime can be transfer/share.
xinaixin
post Jan 25 2024, 12:52 PM

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QUOTE(joice11 @ Jan 25 2024, 12:13 PM)
intend to sell at discounted 50% that is RM25 for 500min, not sure how much shopee sell? should be cheaper then shopee
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The normal price for minutes are RM30 for 333 minutes which means RM0.09 sen per minutes

500 minutes : 500 x RM0.09 = RM45 x 50% = RM22.50 (for reference only)




xinaixin
post Jan 25 2024, 03:48 PM

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QUOTE(joice11 @ Jan 25 2024, 02:16 PM)
oh, ok, i am ok with rm22.50, just want to sell it off as if not it is forfeited and wasted. Anyone?
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Hi,you should pm kiritoffx for the price he want.

QUOTE(kiritoffx @ Jan 25 2024, 07:52 AM)
Price? Please be cheaper than on shopee

xinaixin
post Jan 31 2024, 07:47 AM

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QUOTE(kucingfight @ Jan 28 2024, 02:47 PM)
For xox prepaid, can I confirm min 500mb/1gb SP is sitl valid till end of this month? Any changes still?

PS: are there any other cheaper plans from other operators for those that looking long validity with mininum data?
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Hi,according to info from onexox dealer,he monthly data plan of 500mb and 1gb are extended to 31/03/2024
xinaixin
post Feb 6 2024, 08:51 AM

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QUOTE(judesh @ Feb 6 2024, 06:31 AM)
Guys...the 36months no more available? Don't see it on the online store registration site
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Hi,if you purchase a new simpack/port-in and purchase welcome deal within 10 days of activation,you'll get 28 months validity instantly + 8 months validity(Need to redeem rewards in xox black app)

This post has been edited by xinaixin: Feb 6 2024, 08:51 AM
xinaixin
post Feb 23 2024, 10:35 AM

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QUOTE(darachan @ Feb 23 2024, 12:09 AM)
Is it confirmed last month to subscribe FAT500 is March?
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Hi,the FAT500 is available till 31.03.2024

The 1st time extends to 31.01.2024 and 2nd time extends to 31.03.2024

No one knows if onexox will extends or not.
xinaixin
post Feb 23 2024, 04:19 PM

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QUOTE(jimhorn @ Feb 23 2024, 04:04 PM)
How do we get the data voucher? I purchased today's Happy Hour 38GBSP + 10GB(A) but can't find anywhere to redeem and activate the 10GB voucher
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Hi,your data voucher @ 5GB x 2 = 10GB will be in the "Rewards"

You need to login xox black app and redeem your voucher which will be valid for 45 days from date of purchased.

If you redeemed any of the 5GB voucher when you have active data plan,the 5GB will expired according to your active data plan.

If you redeemed any of the 5GB voucher without any active data plan then your 5GB data will be valid for 30 days from the date you redeemed the voucher with data plan auto renewal upon reaching 30 days.

Attached photo of user redeemed data voucher in xox black app.

This post has been edited by xinaixin: Feb 23 2024, 04:24 PM


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xinaixin
post Feb 26 2024, 09:29 PM

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QUOTE(Ngto @ Feb 26 2024, 10:32 AM)
Why is it when I insert my old OneXOX SIM from my old 4g phone into my new 5g phone,, the SMS instructions to configure the settings on my new phone failed ? The APN shows Celcom3g.
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Hi,the latest apn is XOX 4G & Celcom 4G but you need to manual set the apn settings.
xinaixin
post Feb 27 2024, 09:50 AM

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QUOTE(Ngto @ Feb 26 2024, 10:14 PM)
You mean either XOX4G or Celcom4G is it ? Earlier I already keyed in the XOX4G.

Now only the volte not working although I already enabled it in settings.
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Yes,you can either use XOX 4G or Celcom 4G apn.

My phone use Celcom 4G apn for my xox black plan.

QUOTE(kiritoffx @ Feb 27 2024, 06:33 AM)
my phone also revert to celcom3g after restarting but weird both XOX4G and Celcom4G are not working for me. After googling, the only one is working is XOX

been use XOX as my APN since then. btw my phone is POCO F3
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Sometimes my phone also revert back to 3G apn after restart or update and I will manual set to Celcom 4G apn for my redmi poco X4 pro 5G phone.

This post has been edited by xinaixin: Feb 27 2024, 09:53 AM


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xinaixin
post Mar 4 2024, 09:24 AM

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QUOTE(d3v073d_50uL @ Mar 3 2024, 10:19 PM)
Welcome Deal UNL35 will give the user 36 months validity (for the line) and data for 30 days.
After 30 days, new subscription to any data plan is required to use the Internet

There are 3 types of FAT data plan (for daily, weekly, and monthly)

If you're referring to 5GB Data Add-on, the expiry will follow your current data plan period.
ESPADD is usually for daily add-on (which will expiry after 11.59PM everyday)
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Here I would like to make correction on the facts for "ESPADD"

"ESPADD" are add ons data for Extra Syox Prepaid(ESP30) plan,which are ESPADD1 & ESPADD5.

https://onexox.my/tandc/details/extra-syox-prepaid

Hope this will help.
xinaixin
post Mar 4 2024, 10:37 AM

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QUOTE(d3v073d_50uL @ Mar 4 2024, 10:14 AM)
You can also use ESPADD on normal FAT plan.

user posted image | user posted image
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Yeah.........for daily heavy data users.
xinaixin
post Mar 4 2024, 09:05 PM

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QUOTE(imbibug @ Mar 4 2024, 02:45 PM)
So is the cheapest non-expiring data topup the 5Gb for RM15?

Xox is confusing the website https://onexox.my/onexox-pelan-fat-data has the "Tambahan ESP" section but the terms and conditions doesn't have any info.
It looks like its the same https://onexox.my/onexox-syox30 SYOX30 pass which says in the t&c "data add-ons are only valid up till 11:59PM on the date of purchase OR until the end of your Data Plan validity, whichever comes first"
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Hi,the cheapest data in this year can be purchase are HAPPY HOUR promo on 1/3/2024 which are 40GB data + 100 minutes + 100 sms for RM50 only.

40GB data,100 minutes & 100 sms are credited into season pass and unused season pass will expired according to your prepaid expiry date.

Roughly.........the 5GB data cost under RM6.00



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xinaixin
post Mar 6 2024, 09:44 AM

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QUOTE(imbibug @ Mar 5 2024, 09:46 AM)
How often does the promo get offered?
So, is the 5Gb for RM15 is cheapest non-expiring pass if I don't get the promo?
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Maybe once or twice a month.......non-expiring ??? to my knowledge data plan for prepaid is valid for 30 days haven't heard of non-expiring pass for onexox prepaid.

If you purchase season pass of 40GB at RM50, you'll pay RM6.25 for 5GB (Valid for 30 days upon activated)

As for the balance 35GB(Unactivated) in your season pass acc will remains until your prepaid line expired.

This post has been edited by xinaixin: Mar 6 2024, 09:45 AM
xinaixin
post Mar 6 2024, 09:28 PM

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QUOTE(imbibug @ Mar 6 2024, 10:59 AM)
I was referring to the FAT data plan - https://onexox.my/tandc/details/fat-data-plan
Under the terms and conditions for addon, the duration for the 5Gb for RM15 is "Based on Data Subscription End Date" but now I think that its only to topup an existing FAT plan which has a durations of 30 days/1wk/1day. Confusing.

So it looks like the season pass plans is the one which do not expire in 30days but need activation before any data can be used, am i right?

So after 36months how do I keep my prepaid phone number.
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Hi,the same thing about data season pass,you also can add on data from your season pass and also "Based on Data Subscription End Date" , the only different is the

price RM15.00 vs RM6.25 for 5GB add on.

You don't need to wait for 36 months to extends your validity which means you can extends your validity anytime from your line activated.

For each 1 year validity ,RM25 will be deducted from your prepaid credit and the validity extends from your prepaid expiry date(Active line)

Send sms VALID 12 to 22111 to purcase 1 year validity.

This post has been edited by xinaixin: Mar 6 2024, 09:35 PM


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xinaixin
post Mar 11 2024, 10:09 PM

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QUOTE(eggplants @ Mar 11 2024, 01:09 PM)
so i just got a new prepaid sim and activated it. am getting it mainly for the 36 months validity.

from what I read, you must sign up for the welcome deal package to activate 28 months validity, and then redeem the extra 8 months after a week once it appears.

for the welcome package, most of the plan is just a 1 month validity plan as shown beliw

user posted image

Except for the SP FAT VOICE which shows the season pass is 333 minutes, meaning it does not expire after the 30 days right?

i just got that plan, but why does it notify me that 333 minutes is valid for 30 days only?
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Hi, can you let us see the notification of the 333 minutes valid for 30 days ?

It should be valid according to your prepaid line expiry date.

All that unused minutes,data and sms in season pass acc are valid till your prepaid line expired.

This post has been edited by xinaixin: Mar 11 2024, 10:12 PM
xinaixin
post Mar 13 2024, 09:11 PM

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QUOTE(klckm88 @ Mar 13 2024, 08:54 PM)
Does anyone know now xox networks still support 2G?
Plan to mnp from maxis and only use in a non volte phone for calls only.
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Hi,if you're going to use the old phone which are for call and sms.......yes.....available to onexox/xox network.

Only 3G network are no longer supported by telcos in malaysia.
xinaixin
post Mar 15 2024, 04:01 PM

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QUOTE(a2zextra @ Mar 14 2024, 07:36 PM)
OneXOX just ammend their T&C on 14/03/2024, which is TODAY! Luckily I  slot in SIM cards today and notice that SMS pop-up
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If users prepaid still valid and will expired in the next few months and if the facts about prepaid users need to top up RM30 every 120 days to avoid line being

terminated is true.........many users are sure to port out and no new users will sign up upon knowing this facts.

Even their dealers didn't aware about this and are puzzle about this new T & C.

Now waiting for feedback from onexox dealers.

The T & C for prepaid change on JANUARY 2024

Clause 74. Notwithstanding the Subscriber’s status under the ONEXOX Prepaid Plan, XOX reserves the right at all times to terminate the Subscriber’s subscription to the Plan(s) and withdraw the Subscriber’s mobile telephone number(s) with immediate effect and without prior notice, provided that any one (1) of the following requirements is fulfilled:

a. The Subscriber has not utilised any voice minutes for a continuous period of 365 days;

b. The Subscriber has not utilised any Data for a continuous period of 365 days;

c. The Subscriber has not utilised any SMS for a continuous period of 365 days; or

d. The Subscriber has not made a top up of at least RM0.10 for a continuous period of 365 days.

It last for only 2 months and now Onexox change again their T & C for their prepaid. doh.gif

This post has been edited by xinaixin: Mar 15 2024, 04:07 PM
xinaixin
post Mar 16 2024, 10:59 AM

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QUOTE(joshhd @ Mar 15 2024, 10:06 PM)
Can share the source of this? I can't find this exact T&C that you mentioned (a, b, c, d) except this one on https://onexox.my/tandc/details/xox-mobile-...-and-conditions
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Hi, I can't share the source of the old T & C (JANUARY 2024) cause onexox change their T & C (14/03/2024)

QUOTE(UN1T3D @ Mar 15 2024, 11:30 PM)
I have been away for far too long from this thread ...

Upon learning of the new 14/3/2024 TnC .... the 1st thing that comes to mind is whether onexox is in financial difficulties and wanting their subscribers to give them more money ... this new clause 74 looks like a way to scam legitimately ...None of the big 3 telco does it this way ....

It is dumb irony that onexox wants to give loooong validity but must still meet topup requirement every 120 days ....

Why? ARPU? then they should have thought about all this before .... Is there a new hotshot in marketing who wants to prove himself to the boss ?

New clause 75 is vague at present. No way to check package status.

if this clause 74 remains then it is finally time to abandon ship ...
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Hi,some prepaid users whom haven't do any top up for more than 120 days received sms notification/reminder to top up their prepaid.


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xinaixin
post Mar 17 2024, 11:09 AM

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QUOTE(JohnnyWKY @ Mar 16 2024, 02:49 PM)
if not reading this forum sure never know that T&C changed  bangwall.gif  bangwall.gif  bangwall.gif
I'm also receiving  120days warning SMS  mega_shok.gif
look like time to port out unused/parking SIM card to hotlink ? but pantas plan no more available for port in  cry.gif
any other suggestion for long validity telco?  hmm.gif  icon_question.gif
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Now onexox dealers have confirmed that prepaid number which didn't top up RM30 for 120 days will be terminated even though they still have long validity.

Dealers received complains from prepaid users whom their prepaid have been terminated even though prepaid expired in 16 months or even longer.

This post has been edited by xinaixin: Mar 17 2024, 11:10 AM

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