Submarine cable not rectified yet ¿¿¿

Hi all, first time user here.

Ordered new sim yesterday, today received.

Tried to activate the sim, but it seems like forever.

After putting the selfie video, it has been like 30-40 minutes that it is still showing 'Processing'.

Is this normal or in fact there's a problem?

Feels like giving up already

I think it’s abnormal. Mine was activated instantly. I suggest you contact their CS, they are pretty helpful.

speedtest
B10 : 174mbps [modem] 180mbps [phone]
B50 2 yrs contract : 6mbps [modem] 10 mbps [phone]
B50 cikgu shaari : 8mbps [modem] 11mbps [phone]

onexox scammer

Then 1X plans are better, the speed is not throttled for 1X-22 (at least when I was using for a month), except that they do throttle for YT during peak hours at night, I can only watch 1080p, still acceptable, but other times it is fine.

this morning back to normal speed..
but last night b10 okay, b50 very slow

If you call onexox c.s. , they will say "Line congested" due to too many users at the same time and same area.

This is what onexox c.s.(12273) said everytime users call to report these problems.......the same answer I get when I call 12273.

Imagine that they make their dealers to register as many users as they can to achieve monthly KPI.......but users facing "Line congested" ???

Every new users will get high/fast speed for sure , that's feedback from their dealers.

This post has been edited by xinaixin: Aug 23 2025, 08:37 AM

Cikgu hari Sabtu tak main bola ye¿¿¿

That’s bad if it’s under contract. Different plans, different speed.

.
myb nowadays che'gu play pickleball pulaakkk..
lol...

Pickleball was yester-years in United States of Donald Trump... we r so primitive and late to the game... and this is the proof Cikgu main pickle²...



This post has been edited by azhar75: Aug 24 2025, 07:10 AM

Not normal, it should not take more than 15mins to register any new telco sim.
This is why i buy sim card from dealer instead.
Any problem can rely on support from them.

Not normal = abnormal ¿¿¿



#5G_is_fake

Maybe there are too many users at your area at the same time

And still.......onexox dealers boasted about their 5G data speed are very fast in celcom coverage area which they say the widest coverage in Malaysia.


This post has been edited by xinaixin: Aug 28 2025, 09:54 AM

TQ Cikgu for paying meow's monthly bill.

Next time, can buy meow a house...

.
juz join da club after atuk YTL plan finished..
quite ok as my kampung still 4G at the end of 2025..
lompat si katak lompat until atuk counter offer with better deal in near future..
.
100gb oledi enuf for some entertainment & makan bola tido bola..
if good i'll stay lil bit longer..
huhuhu..

p.s : any telcos give free data this year mendeheka 68? share2 info plz...

this evening suddenly all of my xox number no signal

anyone have same problem?

luckily i have 1 line on maxshit

For the past 3 to 4 days,users are complaining about slow internet speed, toggling between 4G+ and 5G

P.S. Info from onexox dealers : around 8pm there's notice on Onexox Official Dealers Group about some onexox users are facing NO signal and they are trying to find and solve the problems.

This post has been edited by xinaixin: Aug 31 2025, 10:19 PM

wow hope fruitie is ok…

So far I didn’t hear my niece complaining. In fact , I just asked her this afternoon and she told me she’s happy with XOX.
Mine is not active now as I don’t need it for now. I will activate the plan when I need it.