Big mistake on your part. Why?
1) You lose 5%+ on the spot (ASG have service charge while ASM have none)
2) ASG follow KLCI so the returns be < 6.x% (ASM). I got returns of 1.x% before. That's why I decide to convert to fixed price ASX. (cut loss after holding ~3 years)
3) There are better funds available on FSM with only 2% SC compare to ASG 5% SC.
4) ASG NAV flacuates not like ASM. So you CAN LOSE money.  ASM NAV is fixed at RM1/unit. How to lose money?

Forget about topping up ASG. Go try luck opening the other 3 fixed price funds.  ASW2020, ASM, AS1M. There are places with higher chance to open listed on first page.

If I am not mistaken, the bank gets comission for ASG. You should have walk away. Bow that RM500 is stuck inside there for at least 3 years to break even (to get back your principal)

Hope this answer your question

I give good suggestion.

don't top up anymore. instead close the ASG account & invest in ASW2020.. upcoming dividend is near. 1st Sept is the date. I donno how u gonna do it, u needed take some time off that day. take MC , AL or any other excuses..

best is to try at PNB office.

Dividend not important but NAV sure will rebound unless it's very bad.
I believed KLCI already low already. How low further can it go? Compare to me, I bought when KLCI was all time high.
No online website. Only ASNB branches can see for you availability of units. You don't need someone inside to open. I am a perfect example. Nobody inside, no priority relationship to leave book at counter. But I am a student. So not counted as lots of free time.
Btw, I opened mine at banks.not ASNB branch.
Check first page. The dates are listed there for dividend date.

Asnb office should be easy to open..
Most of us open there