No money ad lol

Usually when we top up ASX, is it the teller does it on the spot? I encountered most of the time where I request to top up, my ic & passbook was withheld with them for more than 10 minutes, while the teller still attend to other customers. Then after 10-20 minutes of wait, only they said 'no units'. Is this the norm? Couldn't they check on the spot & tell whether is it available or not?

Depend on staff. Sometimes the staff will entertain me on the spot. Sometimes like you said take my book without my IC and ask me to wait. But most of the time, either way I will get the units.

Every time they say no units?

If yes, then sorry to say.. They cheat u.. They didn't try at all..

For u question.. It's depend.. Normally I get to do on the spot.. Can see personally.. I stand at the counter...

They always ask for my passbook WITH IC. I tried in 3 different Maybank branches..
So far I had not been successful in getting units at the counter except my first subscription for ASW. ASM & AS1M was purchased back in 2009.
I went to different branches & they always ask me 'duduk & tunggu'. Why they want to cheat me? I just asked for below rm1k..

well there's various reason why they want to "cheat" u..

among them is laziness of trying because in their mind already set "non-bumi quota sold out all the time".

once u managed to get, then u always will come again & again.. more work for them later..

at least u managed to reach counter level. some before take Q number already get rejected. Staff would say sold out, system offline, wait for new units for sales etc.

I really noticed they are fond in entertaining bumi. I was also refused to be given a number today when I approach the machine & when they find out I want to top up ASX, promote savings plan to me pula.. Then ask if I filled up my form, any passbook etc stupid questions then only gave me the number!!! They just want ppl to pump in money to their product, does seem to be sincere agents

BINGO

now u know what I mean actually..

most agents bank like that..

that's the problem we all faced when want to top-up

This post has been edited by nexona88: Aug 12 2016, 06:13 PM

hurtedheart go try other bank then maybank. Our auntie twinkle went from one bank to the other until she settle on affin bank.

Can we write in to pnb for the "oscar" tricks in banks?

Yes subject to u attach supporting proofs to justify d act

Provided buyers have CASA with other Banks if d top up sum is big

CASA problem is easily remedied.

Eg.


This post has been edited by Ramjade: Aug 13 2016, 07:37 AM

Execution is tough as buyers have sentimental value with their choice bank

It's very challenging for ASW 2020 to declare 6.30% (follows ASM) dividend end of tis mth coz it's retained earnings c/f have shrink to RM37x mil

try cimb... can bypass ptptn..

Not true. So many of us does not have sentiment value towards bank. Me, nexona, auntie twinkle, and many others.

Well I think someone did complaint to pnb hq ..
U need to state all info clearly..
Which branch, counter, time, date, staff name, what product..

Good idea. Perhaps I will try with small amount in cash 1st & see how is their service then only decide if opening a bank a/c is necessary
And convenience too. Like my case, Maybank has many branches & I can easily hoped into it whenever I pass by. Also I can uplift my eGIA for payment of the subscription Rather than keep in CASA which earns lower interest

As far as I know, one cannot withdraw eGIA from the counter. It needs to be done online. Happened to me before. Was going to withwdraw RM5k from eGIA to pay for ASW2020, they told me cannot.

You will have to do the following first:
eGIA > SA > pay for ASX FP.

This post has been edited by Ramjade: Aug 13 2016, 10:08 AM