QUOTE(hanhanhan @ May 28 2019, 01:25 AM)
just to highlight an experience.
bought a pam 372 from a private seller
didn't like the leather strap that came with it.
went to random watch reseller in midvalley to buy an OEM rubber strap for rm399
gladly paid for it and after wearing for 20 seconds, the strap snapped (i think its already disintergrated) and the watch dropped from chest height to the tiled floor
dome kena scratch, watch shop refuse to assume responsibility and quickly blamed it on the supplier "this is not our fault, its the supplier problem"
next day went to panerai boutique and got an original strap for rm570
moral of story... no point save few hundred bucks for OEM if u already paid thousands for a watch.
I can feel your pain, it is very irresponsible for the strap seller to push all the responsibility to the suppler.bought a pam 372 from a private seller
didn't like the leather strap that came with it.
went to random watch reseller in midvalley to buy an OEM rubber strap for rm399
gladly paid for it and after wearing for 20 seconds, the strap snapped (i think its already disintergrated) and the watch dropped from chest height to the tiled floor
dome kena scratch, watch shop refuse to assume responsibility and quickly blamed it on the supplier "this is not our fault, its the supplier problem"
next day went to panerai boutique and got an original strap for rm570
moral of story... no point save few hundred bucks for OEM if u already paid thousands for a watch.
Did you manage to get a refund of the crap strap?
You should let the forumer know the shop name and location not to tarnish them but as a caution shop for us to avoid.
Hope your watch perfectly fine after the hit