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 ViewSonic Monitor Discussion Thread, USA Visual Display Expert

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PowerSlide
post Sep 11 2017, 01:32 AM

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QUOTE(blahbleh @ Sep 10 2017, 11:23 PM)
It's a sad thing and yet unfair that they did not want to honour the warranty. I think this is a design flaw issue and they should cover it, furthermore there's no physical damage of your unit.

Heck I'm using this monitor as well and I'm really worry now whenever I see the small ants on my workstation desk....hope such thing won't happen!!

Kindly update us what's their take on this. Thanks for sharing!
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Actually it's correct they wanna charge a fee as a dead ant inside is not consider a warranty related issue and Highpoint is just responsible for fault on the product not anymore than that.

Design flaw or what this is viewsonic side of things not Highpoint at this stage.

Lets wait and see what viewsonic gonna do about this.
craxors
post Sep 11 2017, 08:28 AM

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demand them to change it to vx3211..

oh yeaaah.....

ranting.gif

rolleyes.gif
Andrewtst
post Sep 14 2017, 02:10 AM

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QUOTE(craxors @ Sep 11 2017, 08:28 AM)
demand them to change it to vx3211..

oh yeaaah.....

ranting.gif

rolleyes.gif
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They can't as VX3211 is not coming to Malaysia yet.

Update: I am very impress where ViewSonic Taiwan is very great helping me solving the problem together with ViewSonic Malaysia.

My ViewSonic VX3209-2K had return to ViewSonic for full refund arrangement. smile.gif

Will update after the refund completed. (took around 2 to 3 weeks)
craxors
post Sep 14 2017, 08:06 AM

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wow.. full refund....
Andrewtst
post Sep 14 2017, 08:54 AM

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QUOTE(craxors @ Sep 14 2017, 08:06 AM)
wow.. full refund....
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Ya as they can't asure will it happen again or not.

Now waiting the process to complete.
craxors
post Sep 14 2017, 09:14 AM

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QUOTE(Andrewtst @ Sep 14 2017, 08:54 AM)
Ya as they can't asure will it happen again or not.

Now waiting the process to complete.
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is the repair cost included in the refund term?

hmm.gif
Andrewtst
post Sep 14 2017, 09:48 AM

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QUOTE(craxors @ Sep 14 2017, 09:14 AM)
is the repair cost included in the refund term?

hmm.gif
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Repair cost? I didn't let them repair. Full refund and monitor return.
craxors
post Sep 14 2017, 10:16 AM

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QUOTE(Andrewtst @ Sep 14 2017, 09:48 AM)
Repair cost? I didn't let them repair. Full refund and monitor return.
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oh.. i tot u send for repair already... laugh.gif
Andrewtst
post Sep 14 2017, 10:48 AM

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QUOTE(craxors @ Sep 14 2017, 10:16 AM)
oh.. i tot u send for repair already...  laugh.gif
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No la. I not agree with the repair cost.
azim61
post Sep 15 2017, 10:57 AM

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Hi guys,

Any thoughts on ViewSonic XG2401?

Anyone test/use it? need 144hz to pair with GTX1060.
yeehoong
post Sep 18 2017, 06:33 PM

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QUOTE(azim61 @ Sep 15 2017, 10:57 AM)
Hi guys,

Any thoughts on ViewSonic XG2401?

Anyone test/use it? need 144hz to pair with GTX1060.
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Personally didn't test it before, if pair with GTX1060, shouldn't a problem.

as I know this monitor run on 1ms and 144hz, good enough for current FPS games.
azim61
post Sep 19 2017, 10:39 AM

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QUOTE(yeehoong @ Sep 18 2017, 06:33 PM)
Personally didn't test it before, if pair with GTX1060, shouldn't a problem.

as I know this monitor run on 1ms and 144hz, good enough for current FPS games.
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hi yeehoong,

thanks for the feedback, gonna hunt promo for this monitor biggrin.gif
Andrewtst
post Sep 21 2017, 01:37 PM

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Final update for my ViewSonic monitor case.

I already received full refund from ViewSonic.

Very appreciate much on ViewSonic decision and helping on solving the issue.

This post has been edited by Andrewtst: Sep 22 2017, 03:45 AM
zzzhhhzzz
post Oct 16 2017, 08:09 AM

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any idea when they will release vx3211 in malaysia ? is it expected to be about the same rcp as the vx3209 ?
craxors
post Oct 16 2017, 08:52 AM

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QUOTE(Andrewtst @ Sep 21 2017, 01:37 PM)
Final update for my ViewSonic monitor case.

I already received full refund from ViewSonic.

Very appreciate much on ViewSonic decision and helping on solving the issue.
*
if it were me... i will wait for this refund and go for 1440p UW. laugh.gif

QUOTE(zzzhhhzzz @ Oct 16 2017, 08:09 AM)
any idea when they will release vx3211 in malaysia ? is it expected to be about the same rcp as the vx3209 ?
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1st.. they said not gonna bring in.
2nd they said new mode will be coming in NOV... what models, dont know.
sweat.gif

btw.. there is 1 more model circling the web. hmm.gif
» Click to show Spoiler - click again to hide... «
Andrewtst
post Oct 16 2017, 08:57 AM

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QUOTE(craxors @ Oct 16 2017, 08:52 AM)
if it were me... i will wait for this refund and go for 1440p UW.  laugh.gif
1st.. they said not gonna bring in.
2nd they said new mode will be coming in NOV... what models, dont know.
sweat.gif

btw.. there is 1 more model circling the web.  hmm.gif
» Click to show Spoiler - click again to hide... «

*
I already get the full refund quite sometimes.

Now using Ultrawide LG monitor but I decide go for 2560x1080 only as my laptop only have HDMI 1.3 which only can draw 50hz if pick 3440x1440.

Now using LG 34UC79G which is 2560x1080 and let me set up to 95hz. Even though can't get 144hz but I am very happy to it already and no issue on games performance. smile.gif

This post has been edited by Andrewtst: Oct 16 2017, 08:58 AM
craxors
post Oct 16 2017, 09:08 AM

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QUOTE(Andrewtst @ Oct 16 2017, 08:57 AM)
I already get the full refund quite sometimes.

Now using Ultrawide LG monitor but I decide go for 2560x1080 only as my laptop only have HDMI 1.3 which only can draw 50hz if pick 3440x1440.

Now using LG 34UC79G which is 2560x1080 and let me set up to 95hz. Even though can't get 144hz but I am very happy to it already and no issue on games performance. smile.gif
*
i know... just that.. 1440p.... so much better.. laugh.gif laugh.gif

btw that LG is one of the finest cheap UW solution... thumbsup.gif

cc viewsonic *cough *cough laugh.gif
Andrewtst
post Oct 16 2017, 11:28 AM

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QUOTE(craxors @ Oct 16 2017, 09:08 AM)
i know... just that.. 1440p.... so much better..  laugh.gif  laugh.gif

btw that LG is one of the finest cheap UW solution...  :thumbsup:

cc viewsonic *cough *cough  laugh.gif
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Haha oops.

Yup LG provide the cheapest solution but not very cheap also to me. (except 29"). Haha!

I had try switch to 1440p using custom resolution, had more wider workspace which is very cool but the font size is kind of small in 34".

Too bad 1440p UW not for me due to my laptop limitation. So now just enjoy 1080p UW. smile.gif

This post has been edited by Andrewtst: Oct 16 2017, 11:29 AM
zzzhhhzzz
post Oct 17 2017, 08:37 AM

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hi guys.. how do you all find the VX3209-2k other than the fact that there is a possibility that ant may enter the panel ? I am looking in terms of picture quality and color saturation for watching movies ...
Andrewtst
post Oct 17 2017, 01:20 PM

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QUOTE(zzzhhhzzz @ Oct 17 2017, 08:37 AM)
hi guys.. how do you all find the VX3209-2k other than the fact that there is a possibility that ant may enter the panel ? I am looking in terms of picture quality and color saturation for watching movies ...
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The quality is very awesome. A great 60hz IPS panel.

This post has been edited by Andrewtst: Oct 17 2017, 01:20 PM
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