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 Maxis Fibre (Home), Internet speed

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TSceekay78
post Jul 25 2016, 04:24 PM, updated 10y ago

On my way
****
Senior Member
555 posts

Joined: Nov 2009
From: Kay eLL



Sigh.....im still paying as usual even if my contract with Maxis over already.
Maxis, after 24 months if contract finish already, the internet will throttle down ? my speed at home getting slower & slower, every now & then it will frequently disconnect then reconnect after 1-3 mins in which this never happened to me when i was under contract for 2 years.

I try connect to my laptop, phone, tablet, all share the same frequent disconnection no matter it is AM or PM or early mornings. What do i need to do to get this solved?
Btw, i called into Astro, they asked me to complain to you.
Im using Astro IPTV but your Maxis modem & TM router. 10mbps package but im getting way below 3mbps. Even my Maxis data plan is way faster than home fibre.
jawst
post Sep 20 2016, 10:00 PM

New Member
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Junior Member
33 posts

Joined: Jan 2006
we shud get a refund, my is turtling at 1mbps on a 10mbps package bad time
TSceekay78
post Sep 20 2016, 10:07 PM

On my way
****
Senior Member
555 posts

Joined: Nov 2009
From: Kay eLL



QUOTE(jawst @ Sep 20 2016, 10:00 PM)
we shud get a refund, my is turtling at 1mbps on a 10mbps package bad time
*
most likely wont happen.
i complain every now & then, it is still the same.

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