Nov 29 2016, 10:59 PM
QUOTE(fruitie @ Nov 29 2016, 02:57 PM)
How can you get full refund? When did you cancel your card?
I will still need to pay for 1 month of pro-rated AF as I cancel it in end of Oct after I got my last cash back. Not that it matters to me as rightfully I should pay for it as I was still active that time.
I will still need to pay for 1 month of pro-rated AF as I cancel it in end of Oct after I got my last cash back. Not that it matters to me as rightfully I should pay for it as I was still active that time.
QUOTE(saitong09 @ Nov 29 2016, 06:22 PM)
looking forward 
Folks,Here's the timeline;
1- Last swipe made- 4 Sep
2- AF charged - 5 Sep
3- Wait for Sep CB to be credited - 28 Oct
4- Call HLB for card cancellation and transfer CB to Mach- 30 Oct
5- Partial refund (11 months) AF credited - 18 Nov
6- Call to CS, stating for full refund request and emphasize on didnt use the card after AF charged - 19 Nov
7- Full AF refund seen in Mach account- 23 Nov
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