QUOTE(KCY3701 @ Sep 21 2023, 10:32 PM)
Following up on this, did you managed to get Cashback B for MyTNB payments? Was the matter resolved?
I did some payments last month, and held off this month upon checking it here.
yeah....done case....
my own fault didnt realise FCFS for the cashback....
anyhow i still make a call to HLB CS and report the missing cashback(surely not mentioning the FCFS clause la...not sure CS realise o not)....
get the missing cashback on the next statement...
QUOTE(gooroojee @ Sep 21 2023, 11:04 PM)
HLB a bit messy, their system didn't qualify me for the acquisition cash back, even though i did... until I called and complained a few times, then they probably just gave up and manually credited rm650 into my account to shut me up..
lolx.....
thanks god u get back the cashback.....
if i not wrong, HLB NTB is 1year which is longer than most of the bank 6month....
alway give extra 1-2month for their processing to avoid any unwanted trouble....