Sorry, can you turn your photo before post it? I need to turn my head to see your photo.

whoa.... this is BAD!!!! 

Not to mention the number of days without car and also the number of days you need to be at their workshop = no of leaves!

Well it's painful to see but its normal if you want them to get to the source of the problem. When they open up it always looks 'scary'. I went thru the same thing with my brand new F10. Leaks are a difficult problem to resolve. Plus I think they also removed the carpets to check on the wiring if there is any damage.

Most importantly the problem needs to be resolved and hopefully does not re-occur.

Bro, so far you are the only one affected. I'll add your case in the first page. Is your problem already resolved by the SA? The aircond tube came loose? Or was it missing from the factory? Mind sharing with us what they did to resolve it? Thanks!

Ouch!  Painful to look at.  Is resolving the issue simply plugging back in the outlet hose?  Why did they send 4 technicians to further investigate?

Where is this exactly? On the top right footwell of the front passenger?

Hope they fix it back to normal bro. And hope Honda Malaysia compensates you for the inconvenience!

finally got my tcp WOP. TS please add me in the list. car arrived from factory yesterday and registered this morning

didn't really read on the AC issue but the AC working fine with 30km of drive just now. Auto mode

need some time to configure the HU to my liking and also lower the tire pressure.

Bro, any news on your civic? Fixed already? Did they give you anything in compensation for their mistake?

Wayang in terms tat if they didnt change anyting n just checked [ of cos reason will be there was no water damage la ] for de sake of checking - if indeed they were serious, than change everyting tat was flooded, irrespective of whether damaged or not..
Remember its not gud enuf to do your job but oso look like you are doing your job n changing to new stuf spells better customer service then just checking it.. anyway we shall see..
l believe its not QC  cos they would hv checked it before leaving de factory - l suspect its an accessory shop job mistake in accidentallly pulling de hose out..

Still de onus is on Honda Malaysia..PDI should hv chekd up on tis..


D

I'm sure it's not all wayang, but since the car was flooded with AC water, the carpeting, sound proofing, body might have been affected (smell, rust etc). Also, since there are quite a few electrical wiring, that might have been affected as well - that is why they opened up the floor of his car. He might not have any problems now, but it might sometime down the line.

However, it's still bad QC when a brand new car is subjected to these kind of work... Hope everything is well for cricketboy. Some compensation is expected at the very least - 5 years free service?

Ya..
Me curious to know too..
I guess all 'de investigation' is 'wayang' only as it was a simple plug de drain hose back to its supposed hole/receptacle .. they should apologize profusely n give sum compensation instead of all de wayang - l guess 'Big Boss' must show tat he has done someting substantial..

Sorry if tis is insensitive to de affected cars owner..
D

Glad to know that bro. I'll update the front page accordingly. Hope you get some compensation at the very least, if not a brand new car.

Yup..

I read tat.. I doubt their Customer Service [SOP] hv de authority to do all tat.. I do hope tat u get something out of tis..
Did they ask wat u want? Or they just ask to bring car to SC for inspection??

D

I tink so..

is because if  for the duration from your car at Sales center - they will be driving wif the aircon to n fro n watever n there should be a lot more water liao.. instead you only noticed it when water pooled during the time wif u .. rite? Why didnt de PDI team pick tis up?
Well its academic.. now is for Honda Malaysia to do damage control n offer you to shut up.. yup.. I would ask for a replacement.. nuthing else will be enuf..

Cheers
D

dont hope for car replacement. as bernard said, it is very rare in this country

He will lose more that 15k if he sells the car. Depreciation on the first 2 year is huge until it stabilizes.
If it was me, I'll ask for as much as I can. Full bodykit and free service parts until 100k km

I did the ultra70 for front, rx series for side and rc for back. I did it at puchong raytech. 3 civic the shop done today including mine from what i saw. U can find Lord Gitsy the boss there for best deal.
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