First time buying car?

Guys, cant remember who got the Honda CEO email address, anyone can provide to me?

I'm really pissed off how Honda Malaysia deal with my armrest USB malfunction issue.

My civic armrest USB port cannot be used since day, cannot charging, cannot detect anything! I sent my car to Honda Wang Loo Senai on July and they had dismantle the whole armrest and gear knob to check the any wire connecting problem but everything is normal. I already notice some sound when put some pressure on armrest after they assemble back the armrest before that the whole armrest are pretty solid and no sound even hard press.

Wang Loo Senai told me now they need to dismantle the whole dashboard to check either audio head unit or wire system in dashboard got problem in order to order the parts.

I cannot accept my car to get dismantle multiple times just for them to study the issue some more they never dismantle any civic before so my car will be his 1st white mouse! Wang Loo cannot guarantee problem can be solved after 2nd or 3rd time of dismantle! Even they manage to settle the USB problem but noise issue might come out after 2nd or 3rd of dismantle! so I have to think how to reduce the risk to just dismantle the dashboard 1 time to check & replace the component solve the problem so that noise can be minimized.

Therefore I request on 17Aug Honda to get ready the wire set, and audio head unit before dismantle, Honda customer service feedback they will go back to his technical team to arrange. Today they call me cannot make such arrangement! they want me to send back the car to dealer to dismantle the dashboard to identify problematic component and order the part!

So, it will be,

1. send back the car to dealer to dismantle whole dashboard to check the problem
2. part arrived, dismantle 2ND time! to install the part
3. [POSSIBLE RISK]Problem might not solved 1 time because there is a risk that problem from audio head unit but order wire, wire problem but order head unit. Then have to re order the part again
4. [POSSIBLE RISK]dismantle 3RD time to install the correct part
5. [POSSIBLE RISK]Noise issue, dismantle 4TH time, 5TH time....

Honda never think how to help their customer sincerely to solve the problem. Eventually I still the loser because I have to apply personal leave, lost my petrol, lost time, etc. But for Honda, they lost nothing. Now I'm not going to get Honda to compensate my lost just want them to cooperate with me to get ready the parts such as wire set, audio head unit, etc so that they can dismantle, test, and resolve the issue just 1 time dismantle. Save my time, and minimize the risk of dashboard noise. I don't my request is too much but I keen to have someone from Honda that can make the decision and arrange.

the customer service cant get her superior to talk to me and keep telling me that she is the only channel. Understand that someone in this forum got Honda CEO email and he ever made complaint to him and get special treatment from Honda.

Guys, what do you think and any suggestion? 

On my, my windscreen water spray just dead.
Not even schedule to change the aircon compressor yet now come this.
This reduce my worry to get a Persona haha..
Every car maker have quality issue. Safety first.

I got offered 1.2k but i can get the car within 2 weeks, ordered mid august. No freebies also.

Got my car last week. 1.5 TC, Silver. Great experience so far! Funny thing is that my SA told me to start the car in a 3-step way. First step, press the start stop button first. Let the instruments light up. Then press again, let the speedometer come on. Then only hit the brakes and press again for the engine to start. I think it is unnecessary though. He said its because of the turbo----what?

Also for those still waiting to buy, try the Semenyih outlet. I got 2.5k discount from them

Wow, that's freaking long! I got mine in about 5 weeks from booking. The SA said I was lucky as my loan got approved quick so probably bumped up in queue. But no freebies whatsoever. Even the fuel tank was practically empty! Mileage on the car when I got it was 6km
Haha, I think eventually I would just do that too. Don't think it is written in the manual to do this 3-step start

my 1.8S should be delivered next week if everything smooth

I booked white color...
I book at penang kah motor.. Wait around 3Months.