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TSJolamIII
post Jul 18 2016, 09:08 PM, updated 10y ago

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Anybody has experience with Acer? Build quality, customer service etc?
SUSTXSim
post Jul 18 2016, 10:22 PM

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QUOTE(JolamIII @ Jul 18 2016, 09:08 PM)
Anybody has experience with Acer? Build quality, customer service etc?
*
Worse quality.
Old manufacturer, avoid it.
Not many people using, suggested to use ASUS.
My classmates used ASUS too.
fireballs
post Jul 18 2016, 10:24 PM

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terbalik..
cursing asus, super lousy support
acer survive, at least support is decent
TSJolamIII
post Jul 18 2016, 10:54 PM

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QUOTE(TXSim @ Jul 18 2016, 10:22 PM)
Worse quality.
Old manufacturer, avoid it.
Not many people using, suggested to use ASUS.
My classmates used ASUS too.
*
My friend's asus laptop motherboard died 3 times in 1 year+. One of the faulty models I guess.
TSJolamIII
post Jul 18 2016, 10:55 PM

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QUOTE(fireballs @ Jul 18 2016, 10:24 PM)
terbalik..
cursing asus, super lousy support
acer survive, at least support is decent
*
You have an acer?
SUSTXSim
post Jul 18 2016, 11:08 PM

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QUOTE(JolamIII @ Jul 18 2016, 10:54 PM)
My friend's asus laptop motherboard died 3 times in 1 year+. One of the faulty models I guess.
*
Which series model?

Using X and A series no problem.

I'm using one, my sister and my father.

My sister just got new ASUS Laptop replacement from DELL VOSTRO due to Faulty Power Button.
myway1985
post Jul 18 2016, 11:17 PM

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QUOTE(JolamIII @ Jul 18 2016, 09:08 PM)
Anybody has experience with Acer? Build quality, customer service etc?
*
acer main problem is poor quality hdd... so u better put ssd n external drive the hdd

acer hv the best after sales among the 3 taiwan brand (acer, msi, asus),

quality wise only the predator n nitro series r capable to compete wif asus n dell.. the rest can skip de

aspire is their old series... solid build but hdd really meh cry.gif cry.gif
myway1985
post Jul 18 2016, 11:17 PM

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QUOTE(JolamIII @ Jul 18 2016, 10:54 PM)
My friend's asus laptop motherboard died 3 times in 1 year+. One of the faulty models I guess.
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avoid tat TXSIM.. he use here to boost his post count
jacktrad2012
post Jul 18 2016, 11:25 PM

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My recommendation on Acer in their product & after sales service.
Bought 2 Acer so far, Acer AMD procs last me 5 years without issue with heavy usage. Acer Nitro at the moment with light usage due to use more on desktop.
No issue so far.
TSJolamIII
post Jul 18 2016, 11:44 PM

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QUOTE(TXSim @ Jul 18 2016, 11:08 PM)
Which series model?

Using X and A series no problem.

I'm using one, my sister and my father.

My sister just got new ASUS Laptop replacement from DELL VOSTRO due to Faulty Power Button.
*
Can't remember. But full HD screen is all I can remember. A year+ back full HD screen was still quite new at RM3000.
TSJolamIII
post Jul 18 2016, 11:47 PM

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QUOTE(myway1985 @ Jul 18 2016, 11:17 PM)
acer main problem is poor quality hdd... so u better put ssd n external drive the hdd

acer hv the best after sales among the 3 taiwan brand (acer, msi, asus),

quality wise only the predator n nitro series r capable to compete wif asus n dell.. the rest can skip de

aspire is their old series... solid build but hdd really meh cry.gif  cry.gif
*
Looking at their S13 and R15.

S13 pros
-light
-9 hours battery life
-ssd
-screen

S13 cons
-build quality
-no touch

R15 pros
-touchscreen
-build quality

R15 cons
-2.4kg
-hdd

Which will you get if you use lightroom often?
TSJolamIII
post Jul 18 2016, 11:47 PM

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QUOTE(jacktrad2012 @ Jul 18 2016, 11:25 PM)
My recommendation on Acer in their product & after sales service.
Bought 2 Acer so far, Acer AMD procs last me 5 years without issue with heavy usage. Acer Nitro at the moment with light usage due to use more on desktop.
No issue so far.
*
How's the build quality?
shirogawawa
post Jul 18 2016, 11:59 PM

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Acer switch alpha 12 ok oh
HexPhoenix
post Jul 19 2016, 12:30 AM

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My 6 years old acer still going strong. No damage whatsoever.. Still running with average 1/2 hourshutdown-ed per WEEK for the past 6 years. Mostly running 24/7.

I'm using adobe softwares almost everyday so imagine the stress for the past 6 years.

I'm using quite high end model for acer (aspire what model forgot. Only Timeline series were more expensive than my lappy at that time.. purchase it almost Rm3k.)

IMO, please buy high end + mass production for acer. Not predator series, buy for me Nitro is quite qood now. Since spare parts are easy to find and they don't dare to mess with their top selling product.
HexPhoenix
post Jul 19 2016, 12:37 AM

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For customer service, I do recommend Acer.. Their southern service center is 5 minutes drive from my house.

I do talk with few laptop salesman in my area. They do prefer Acer if want to go for warranty and support since its nearby and if there's no stuffs in queue, you can get your repairs in less than a day.. Usually few days or one or 2 weeks max.

Better for me la ofcourse.. No need to wait onsite repair like dell.

Don't told me about Asus.. Its like disposable stuffs like razorblades and diapers.
TSJolamIII
post Jul 19 2016, 12:48 AM

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QUOTE(HexPhoenix @ Jul 19 2016, 12:37 AM)
For customer service, I do recommend Acer.. Their southern service center is 5 minutes drive from my house.

I do talk with few laptop salesman in my area. They do prefer Acer if want to go for warranty and support since its nearby and if there's no stuffs in queue, you can get your repairs in less than a day.. Usually few days or one or 2 weeks max.

Better for me la ofcourse.. No need to wait onsite repair like dell.

Don't told me about Asus.. Its like disposable stuffs like razorblades and diapers.
*
Thoughts on their Aspire R15 and S13?

http://www.acer.com/ac/en/MY/content/model/NX.GCCSM.001

http://www.acer.com/ac/en/MY/content/model/NX.GCHSM.003

Not many laptops in my price range have above average colour accuracy.

TSJolamIII
post Jul 19 2016, 12:48 AM

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QUOTE(shirogawawa @ Jul 18 2016, 11:59 PM)
Acer switch alpha 12 ok oh
*
How's the colour accuracy like?
X_F@cT0R
post Jul 19 2016, 03:27 AM

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i have acer aspire that im using it since 2011 and it never gave me any problem even im heavily gaming on it everyday (while im studying in college) and never send it to their service so i cant comment on their after sales service quality.
TSJolamIII
post Jul 19 2016, 10:31 AM

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QUOTE(X_F@cT0R @ Jul 19 2016, 03:27 AM)
i have acer aspire that im using it since 2011 and it never gave me any problem even im heavily gaming on it everyday (while im studying in college) and never send it to their service so i cant comment on their after sales service quality.
*
Acer aspire what model? And build quality ok?
X_F@cT0R
post Jul 19 2016, 10:59 AM

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QUOTE(JolamIII @ Jul 19 2016, 10:31 AM)
Acer aspire what model? And build quality ok?
*
Acer aspire 5750g
the build quality are so so only
it might be the lucks that laptop has not broken yet
it's all about lucks in laptop not a brand or spec

TSJolamIII
post Jul 19 2016, 11:07 AM

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QUOTE(X_F@cT0R @ Jul 19 2016, 10:59 AM)
Acer aspire 5750g
the build quality are so so only
it might be the lucks that laptop has not broken yet
it's all about lucks in laptop not a brand or spec
*
Okay thanks!
delsoo
post Jul 19 2016, 11:43 PM

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QUOTE(myway1985 @ Jul 18 2016, 11:17 PM)
acer main problem is poor quality hdd... so u better put ssd n external drive the hdd

acer hv the best after sales among the 3 taiwan brand (acer, msi, asus),

quality wise only the predator n nitro series r capable to compete wif asus n dell.. the rest can skip de

aspire is their old series... solid build but hdd really meh cry.gif  cry.gif
*
Acer use Hitachi hdd, should be quite good, right? But I heard wd acquired Hitachi now. True or not?
myway1985
post Jul 19 2016, 11:48 PM

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QUOTE(delsoo @ Jul 19 2016, 11:43 PM)
Acer  use Hitachi  hdd,  should  be  quite  good,  right? But  I heard  wd  acquired  Hitachi  now. True  or  not?
*
make HDD not hitachi main business rite...
shirogawawa
post Jul 20 2016, 12:13 AM

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QUOTE(delsoo @ Jul 19 2016, 11:43 PM)
Acer  use Hitachi  hdd,  should  be  quite  good,  right? But  I heard  wd  acquired  Hitachi  now. True  or  not?
*
List of current hard disk drive manufacturers:

-Seagate Technology, including its subsidiary brands Maxtor and Samsung
-Toshiba
-Western Digital, including its subsidiary brand HGST biggrin.gif
myway1985
post Jul 20 2016, 12:17 AM

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QUOTE(shirogawawa @ Jul 20 2016, 12:13 AM)
List of current hard disk drive manufacturers:

-Seagate Technology, including its subsidiary brands Maxtor and Samsung
-Toshiba
-Western Digital, including its subsidiary brand HGST biggrin.gif
*
HSGT WD 1 ah... quality so so only.. i claim 3 units this month already
delsoo
post Jul 20 2016, 07:06 AM

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QUOTE(myway1985 @ Jul 20 2016, 12:17 AM)
HSGT WD 1 ah... quality so so only.. i claim 3 units this month already
*
What is the best?
andrekua2
post Jul 20 2016, 08:03 AM

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QUOTE(TXSim @ Jul 18 2016, 10:22 PM)
Worse quality.
Old manufacturer, avoid it.
Not many people using, suggested to use ASUS.
My classmates used ASUS too.
*
Please. If you never used them at all, stop commenting.

Acer and Asus are not that far apart in term of quality. Besides Acer got decent support service center in USJ. I sent my W4 in for screen replacement. Was told a week, called me up the next day to pick up. Asus? Dream on.

andrekua2
post Jul 20 2016, 08:12 AM

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QUOTE(myway1985 @ Jul 20 2016, 12:17 AM)
HSGT WD 1 ah... quality so so only.. i claim 3 units this month already
*
They all drop like flies. Nowadays very hard to find hdd with good speed and being durable. The one which I had in my stolen Toshiba laptop was pretty good with shock protection but it was so so when it comes to speed. The only HDD I never had any failure on was WD Black. Really need to pay double to get peace of mind. Green and Blue are like rejects quality nowadays.

I used to prefer SSD until I had a failure last year. Luckily I did a backup a week before so was not too badly affected. Then only I found out that SSD does that when you had too many power outage. I had my battery unplug since Im using them in office primarily. Never ever figure that power outage could kill SSD.
TSJolamIII
post Jul 20 2016, 09:40 AM

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QUOTE(andrekua2 @ Jul 20 2016, 08:12 AM)
They all drop like flies. Nowadays very hard to find hdd with good speed and being durable. The one which I had in my stolen Toshiba laptop was pretty good with shock protection but it was so so when it comes to speed. The only HDD I never had any failure on was WD Black. Really need to pay double to get peace of mind. Green and Blue are like rejects quality nowadays.

I used to prefer SSD until I had a failure last year. Luckily I did a backup a week before so was not too badly affected. Then only I found out that SSD does that when you had too many power outage. I had my battery unplug since Im using them in office primarily. Never ever figure that power outage could kill SSD.
*
My old PC with a Seagate HDD just died, that's why I'm looking to buy a laptop. It lasted 4 years and a trip down to kl from Penang though hahahah.
sachiko_118
post Jul 20 2016, 11:01 PM

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QUOTE(JolamIII @ Jul 18 2016, 11:47 PM)
Looking at their S13 and R15.

S13 pros
-light
-9 hours battery life
-ssd
-screen

S13 cons
-build quality
-no touch

R15 pros
-touchscreen
-build quality

R15 cons
-2.4kg
-hdd

Which will you get if you use lightroom often?
*
in fact, it is really depend on what is your usage and purpose. there is no point to buy a laptop that can't fulfill your requirements.

TSJolamIII
post Jul 21 2016, 01:56 AM

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QUOTE(sachiko_118 @ Jul 20 2016, 11:01 PM)
in fact, it is really depend on what is your usage and purpose. there is no point to buy a laptop that can't fulfill your requirements.
*
Both fulfil my needs. It's just a matter of which.
jacktrad2012
post Jul 21 2016, 10:52 PM

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QUOTE(JolamIII @ Jul 18 2016, 11:47 PM)
How's the build quality?
*
Build quality wise I would say it's good for me. It's up to personal preference & of course cannot expect as much as to have metal housing for a RM1700 notebook. icon_rolleyes.gif
HillTop
post Jul 22 2016, 11:35 AM

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i got use acer before but the quality not so good because in a year send in for warranty 2 time.
LiMi
post Jul 24 2016, 07:18 PM

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for me I had 2 models - one is low end laptop bought in 2009 (abt rm1500) and another ultrabook (abt rm4000 at launch)

both still working until today without issues.


hirano
post Jul 24 2016, 11:15 PM

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QUOTE(JolamIII @ Jul 18 2016, 09:08 PM)
Anybody has experience with Acer? Build quality, customer service etc?
*
My past experience + college mates with Acer few years back was horrible. Main issue being heat problems. I avoid Acer at all costs since then.

Asus was fine with me. A laptop of almost 7 years only died recently, no problem to it. I bought another Asus afterwards.
SUSVelocity
post Jul 24 2016, 11:23 PM

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Asus build quality and reliability is not bad but WARRANTY ITS tHE WORSEEEEEEEEEEEEEE.


PRay kao kao if not break down. If spoil straight gg. Wait very low
gabriel.l
post Jul 24 2016, 11:24 PM

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Last time is haram jadah, now is improving.

 

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