Anybody has experience with Acer? Build quality, customer service etc?
Questions about Acer
Questions about Acer
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Jul 18 2016, 09:08 PM, updated 10y ago
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#1
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74 posts Joined: Mar 2013 |
Anybody has experience with Acer? Build quality, customer service etc?
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Jul 18 2016, 10:22 PM
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#2
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2,137 posts Joined: Oct 2015 |
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Jul 18 2016, 10:24 PM
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#3
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5,650 posts Joined: Mar 2012 |
terbalik..
cursing asus, super lousy support acer survive, at least support is decent |
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Jul 18 2016, 10:54 PM
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#4
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74 posts Joined: Mar 2013 |
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Jul 18 2016, 10:55 PM
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#5
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Jul 18 2016, 11:08 PM
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#6
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2,137 posts Joined: Oct 2015 |
QUOTE(JolamIII @ Jul 18 2016, 10:54 PM) Which series model?Using X and A series no problem. I'm using one, my sister and my father. My sister just got new ASUS Laptop replacement from DELL VOSTRO due to Faulty Power Button. |
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Jul 18 2016, 11:17 PM
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#7
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All Stars
12,091 posts Joined: Jun 2014 From: Kuchai Lama |
QUOTE(JolamIII @ Jul 18 2016, 09:08 PM) acer main problem is poor quality hdd... so u better put ssd n external drive the hddacer hv the best after sales among the 3 taiwan brand (acer, msi, asus), quality wise only the predator n nitro series r capable to compete wif asus n dell.. the rest can skip de aspire is their old series... solid build but hdd really meh |
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Jul 18 2016, 11:17 PM
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#8
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12,091 posts Joined: Jun 2014 From: Kuchai Lama |
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Jul 18 2016, 11:25 PM
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#9
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16 posts Joined: Aug 2012 |
My recommendation on Acer in their product & after sales service.
Bought 2 Acer so far, Acer AMD procs last me 5 years without issue with heavy usage. Acer Nitro at the moment with light usage due to use more on desktop. No issue so far. |
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Jul 18 2016, 11:44 PM
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QUOTE(TXSim @ Jul 18 2016, 11:08 PM) Which series model? Can't remember. But full HD screen is all I can remember. A year+ back full HD screen was still quite new at RM3000.Using X and A series no problem. I'm using one, my sister and my father. My sister just got new ASUS Laptop replacement from DELL VOSTRO due to Faulty Power Button. |
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Jul 18 2016, 11:47 PM
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QUOTE(myway1985 @ Jul 18 2016, 11:17 PM) acer main problem is poor quality hdd... so u better put ssd n external drive the hdd Looking at their S13 and R15. acer hv the best after sales among the 3 taiwan brand (acer, msi, asus), quality wise only the predator n nitro series r capable to compete wif asus n dell.. the rest can skip de aspire is their old series... solid build but hdd really meh S13 pros -light -9 hours battery life -ssd -screen S13 cons -build quality -no touch R15 pros -touchscreen -build quality R15 cons -2.4kg -hdd Which will you get if you use lightroom often? |
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Jul 18 2016, 11:47 PM
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QUOTE(jacktrad2012 @ Jul 18 2016, 11:25 PM) My recommendation on Acer in their product & after sales service. How's the build quality?Bought 2 Acer so far, Acer AMD procs last me 5 years without issue with heavy usage. Acer Nitro at the moment with light usage due to use more on desktop. No issue so far. |
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Jul 18 2016, 11:59 PM
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2,383 posts Joined: Feb 2015 From: IT wonderland |
Acer switch alpha 12 ok oh
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Jul 19 2016, 12:30 AM
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537 posts Joined: Oct 2005 |
My 6 years old acer still going strong. No damage whatsoever.. Still running with average 1/2 hourshutdown-ed per WEEK for the past 6 years. Mostly running 24/7.
I'm using adobe softwares almost everyday so imagine the stress for the past 6 years. I'm using quite high end model for acer (aspire what model forgot. Only Timeline series were more expensive than my lappy at that time.. purchase it almost Rm3k.) IMO, please buy high end + mass production for acer. Not predator series, buy for me Nitro is quite qood now. Since spare parts are easy to find and they don't dare to mess with their top selling product. |
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Jul 19 2016, 12:37 AM
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537 posts Joined: Oct 2005 |
For customer service, I do recommend Acer.. Their southern service center is 5 minutes drive from my house.
I do talk with few laptop salesman in my area. They do prefer Acer if want to go for warranty and support since its nearby and if there's no stuffs in queue, you can get your repairs in less than a day.. Usually few days or one or 2 weeks max. Better for me la ofcourse.. No need to wait onsite repair like dell. Don't told me about Asus.. Its like disposable stuffs like razorblades and diapers. |
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Jul 19 2016, 12:48 AM
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QUOTE(HexPhoenix @ Jul 19 2016, 12:37 AM) For customer service, I do recommend Acer.. Their southern service center is 5 minutes drive from my house. Thoughts on their Aspire R15 and S13? I do talk with few laptop salesman in my area. They do prefer Acer if want to go for warranty and support since its nearby and if there's no stuffs in queue, you can get your repairs in less than a day.. Usually few days or one or 2 weeks max. Better for me la ofcourse.. No need to wait onsite repair like dell. Don't told me about Asus.. Its like disposable stuffs like razorblades and diapers. http://www.acer.com/ac/en/MY/content/model/NX.GCCSM.001 http://www.acer.com/ac/en/MY/content/model/NX.GCHSM.003 Not many laptops in my price range have above average colour accuracy. |
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Jul 19 2016, 12:48 AM
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74 posts Joined: Mar 2013 |
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Jul 19 2016, 03:27 AM
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578 posts Joined: Dec 2015 |
i have acer aspire that im using it since 2011 and it never gave me any problem even im heavily gaming on it everyday (while im studying in college) and never send it to their service so i cant comment on their after sales service quality.
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Jul 19 2016, 10:31 AM
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74 posts Joined: Mar 2013 |
QUOTE(X_F@cT0R @ Jul 19 2016, 03:27 AM) i have acer aspire that im using it since 2011 and it never gave me any problem even im heavily gaming on it everyday (while im studying in college) and never send it to their service so i cant comment on their after sales service quality. Acer aspire what model? And build quality ok? |
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Jul 19 2016, 10:59 AM
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578 posts Joined: Dec 2015 |
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