was forced to sign up phone care for at least 2 months when i sign up the first platinum + p9 package. was told can phone care can be canceled via 1111 after 2 months. guess what? called 1111 numerous times and every time got disconnected. tried online chat, was told to go to their centre, went to their centre was told to call 1111. managed to get through 1111, was told to call phone care toll free. call phone care toll free, was told to go to centre. i just lost it and F 9 the call agent. til now phone care still not canceled. will go to celcom centre tomorrow to create a big fuss