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 Ninty's latest "new" console - Mini NES, Coming 11/11/16

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wahchai
post Nov 14 2016, 08:05 PM

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QUOTE(greyshadow @ Nov 14 2016, 07:42 PM)
Guys, anyone who didn't top up from the preorder ed extra but still received your NES classic (not famicom)
Pls share which seller is it.

Game Hypermart is holding my console "ransom", either I top up the extra or I have to cancel it, didnt give me any other choices but turn on my war mode with them. mad.gif
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Another victim here sad.gif , i will call 11street again and complain tomorrow.
Do your feedback to 11street and got any reply?
wahchai
post Nov 16 2016, 12:46 AM

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QUOTE(greyshadow @ Nov 15 2016, 08:13 AM)
Contacted Game Hypermart yesterday, spoken to one of their bosses, Sam, which still refused to honor the pre-order price that we paid for
Said either I top up the extra, or cancel my order, no other choices, claiming they need to be fair to others that actually top up doh.gif
called 11street immediately, they noted my complaint, and will investigate, should have result within this week.
OK, so far Dreamstore and Gamers Horizone didn't force the buyer to top up
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Did u got any reply from 11 street? I still waiting their reply but I doubt they can resolve the issue.

I plan to file a complain to consumer rights association for their misleading price tag and information if I didn't get it eventually.
wahchai
post Nov 16 2016, 05:49 PM

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For those who don't want to cancel nor top up, please send complaint letter to both party. If no action taken after 2 weeks, please make a complaint to NCCC Malaysia.
wahchai
post Nov 23 2016, 11:44 AM

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QUOTE(greyshadow @ Nov 23 2016, 11:23 AM)
Such dishonest game shop should be on everyone's shit list forever, "accidentally" sold off?  My foot!

Anyway, update on my case, I still refused to top up for my NES classic, lodge a complaint with 11street since last week, after multiple followups with them till I reach their CS manager, GH still refused to honor the pre-order price even 11street request them to do so, so 11street will cancel my order and get my money back with some RM25 coupon as compensation.

Even if I top up the money requested by GH is considered cheaper than outside market price, but I still refused to do so, I rather pay more buying from impulse than buying it cheaper from this dishonest seller, Game Hypermart.

We should let the other gamers know about this shitty game shop.
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11street just replied me that they will escalate this issue to their management.
I will keep bashing 11street until they reply that they can not do anything and this is not their problem,
then only i will direct the case to consumer tribunal. Please insist not to cancel the order.
Somemore digusting me are that the seller "Game Hypermart" scoring 92% and rated as power seller in 11street.

By the way, please write the seller full name, "Game Hypermart", instead of GH, as someone may confuse it refer to gamer's hidout.

 

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