Normal... sometimes for me...they void the order, and then they again order the same item..with different order number...

And item received

Has G5 credited your refund minus d penalty?

We have carried out your refund. Your Refund ID is 16228 (Order ID: 100xxxx88) and the refund amount is RM727.08.

Please check with your bank in the coming week. The lead-time required by banks to credit the funds back to either your card or designated banking account varies from bank to bank. From our experience, this is estimated to take between 1 and 2 weeks.

Thank you.


Best Regards,
Team GEMFIVE

U use the sc card plenty time r.. abuse then not argue jor lol

I think it will get harder as G5 learns our tricks. Unless delivery address n credit card number are always diff like what aromachong is doing.

At least G5 refund back to your CC account. But is it full amount without penalty?

I get this too before.  They void then reorder again mu order gir 5 6 timrs.  So I actually order one item ot shoes Ivorder 6 time same item.

Finally get the item.

Your case seems different

I read again darn what funny autocorrect my keyboard did.

Well maybe you'll get it if they void and they themselves reorder again.  But gemfive these days can't say for sure.

Order got voided ONLY after one week of acknowledged. It is most likely sellers fault for being unable to fulfill my order right? Usually if abuse case, the order would be voided outright? andre128 masta halp

Cod also cancel ?any reason ?

They charge no less than rm10, or 2%, whichever is higher for processing fees

Hmm. Perhaps pm them on fb and let us know. That's a lot of deduction

anyone dealt with white shadow mobile from gemfive ?

legit seller ?

my status from evening till now is acknowledged 

Has anyone charged the MAYBANK AMEX card for G5 purchases? I tried charging it but it says number invalid - apparently they don't support the unique card number digit

Thank you for contacting Lazada Malaysia.

We regret to inform you that we were unable to deliver the package bearing Order xxxxxxxx due to the item is currently out of stock.

Our finance department is in the midst of processing your refund. Once your refund has been processed we'll notify you via e-mail of your refund status.

Refunds will be issued for each method of payment within the following time-frames:

Credit Card & Debit Card: 5 - 15 Business Days (depending on bank processing time)