Guys, i don't know where to start, but i'll just tell the stories here, hope the admins / staff can help me in answering my question here...

Okay, few times i faced with this kind of problem, IINM, this is the 3rd time i face this kind of problem in this month.

Okay, normally, when there's a new PM, there's a notice that a new PM up there right?

Here's the problem, today is the 3rd time i face this kind of problem, not to mention other times also...

When i click on the "1 New Message" notice up there, weirdly, the internet hangs, and there will be some kind of "404 Error" and when i close my internet browser, and reopen my internet browser, the message is gone!

I didn't even read it yet, but why does the PM gone like that?

It's like it's automatically deleted or deleted by itself before i even had a chance of reading it...

Right now i'm using Maxthon as my internet browser.

I've used the normal Internet Explorer, Firefox, the problem still persist, and today, it's the third time i face this automatic deletion of pm before i even had a chance of reading it...

Hope the admins understand what i'm trying to say here
**Sorry if my explanation is kinda hard to understand as my english is not very good..

It happen once to me, but it did not delete it, but it automatic read for me. But I just ignore this 'ghost'

strange. let's see who else face this.

i have not face this despite the many PMs i get.

Please, i really hope that it won't happen again, just imagine, if someone from my thermalright bulk order give me a proof of payment in pm, then the PM is gone like ghost, how can i get it back?

I can't view the pm, so i don't know who gave me that pm...

Seriously, this is a bad thing, please, i really hope that this thing won't happen anymore...

suspected anybody got hold of your pw and start deleting your inbox?

No.
Absolutely not.

Can you give me the exact time (with minutes) that it happened? I can try looking it up in the logs..

..........
I don't remember the exact time for each of the "ghostly gone PM"

Sorry because i can't remember the time, but seriously, this is not a joke, i didn't open this thread for spam, it really happens...

Perhaps if it happens again do take note of the time and have the admins to check the logs.

OK, then take note of the time when it happens again. With around 800k entries in a day's worth of logs, it's not easy for me to help you if you don't help me too.

Will do boss!!!
Next time if it happens, i'll take a note of it...

Owh, and by the way, should i close this topic now?

IMO just leave it open first and if the problem doesn't happen for a long time then this topic can be closed. If the problem happens again, post it here.

Hait!!!

Will do boss!!!

Yes, please don't close it. We'd like to see if anyone else is experiencing the same problem. Personally, I've not got that yet. I can imagine it's pretty harrowing to lose a PM before reading it.

I've got a question to the mods / admins:

What if i accidentally pressed the delete button in the message itself or accidentally ticked those pm's that i haven't read, and "tertekan" that delete button resulting deletion of those pm that i haven't read yet...

What can i do to get it back?

**this doesn't related to my question about why is there automatic deletion of pm, because the automatic deletion of pm's really happen

This post has been edited by sHawTY: Jan 19 2007, 12:15 AM

Good question, we should have a trash folder. Just my suggestion...

Requires too much forum resources.

Of course, we can do it put those deleted PM in the trash, but will be automatically deleted permanently after 1 day. What do you think?

Nothing. We perform daily database backups, but that's strictly for our own disaster recovery. Your best bet is to hit the browser's "back" button, or ask the sender to resend his message.

I think it's too much effort at this point in time. Just be more careful next time and treat the delete button with respect.

if can i also want trash folder, it's very useful
coz previously i accidentally deleted some of my transaction records

it cant be implemented now, but maybe can...........later?

This post has been edited by speedoom: Jan 20 2007, 12:10 AM