Just called AmBank.

I wanted to enquire about my PIN & Pay card which seems nowhere can be seen until today. Mine was supposedly branch collection and nobody from branch actually called to ask me to collect. They cannot expect us to walk-in everyday to check the status right?
Anyway, long story short, due to no collection, card was sent back to HQ on 28th Nov. Already asked them to send to my office this time before 15th Dec as I will be on year end leave from 16th Dec onward.

Second thing, I asked about the B1F1, the CS kept saying it is for selected customers. I asked why someone got written confirmation that it is due to our mailing address is not based in KL, Selangor and Penang? I said this is discrimination. As if we will not go to these places... In addition, they have record of my office address which clearly shows in KL... I already raised a dispute.

Let's see.

is it limited to two plates of free sushi only?

I changed my phone earlier this year and forgot the PIN for my Entertainer app, can I request from CS again?

I think Carz can't use ppl ,normal platinum only can use 2 times a year.

No, never tried before and it is chargeable last I read.

mind to share more details and your experience?