I left my contact details in the online form and a cs called me (although it did take a couple of days for that to happen). I submitted my application and supporting documents to her via email and the follow up via emails and phone calls was good. I'm now waiting for the card approval.

Aiyak! Hope I get mine before I travel next month. CS said she will tryyyyy to "expedite". But I was aware that they're kura-kura thanks to this thread la so my expectations were not that high to begin with.