same like my 2nd supp card holder, my father. traditional banking guy, walk-in counter to withdraw money, no internet banking.
for the sake of this card's 6% grocery cb (for household spending), i had to trouble him going to branch to create pbe account. took him 4 trips!

because of the stupid pbe system: 1 pbe account = 1 unique mobile number (my father dont use mobile phone).
trip 1: created pbe account at branch. separately, i went to ATM to generate temp PIM, failed. took me 3 trips (thought system not updated, etc.). Later found out, no mobile number registered. reason: branch staff didnt say need mobile number prerequisite.
trip 2: registered my primary mobile number for his pbe account. separately, took me 2 trips at ATM, failed. reason: no mobile number registered. found out branch didnt update it!
trip 3: forced branch staff to register the mobile number immediately, on the spot. separately, my trip to ATM failed again. reason: this mobile number has been used to another pbe account (mine). System doesnt allow.

and the staff didnt bother to ask.
all these while, my father went to branch himself, while i settle the atm portion later at night after work.
trip 4: since i was on annual leave, I walked-in branch with my father, with the intent to screw the staff if still fail getting temp PIN at ATM (next door). used my backup mobile number. before i went to ATM, the staff issued temp PIN envelope
word of advise in registering PBe account:
1) mobile number must be unique, not used/linked by any existing PBe account.
2) get temp PIN envelope on the spot, by-pass ATM machine.
