[Solved] Slow Maxis Fibre speed, nowhere near 20Mbps
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 Jul 1 2016, 08:42 PM, updated 10y ago
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#1
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Junior Member
27 posts Joined: Dec 2008 
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@Maxis
Paying for 20Mbps. Recently (past 1-2 weeks) speed have been really slow. Youtube needs buffering (previously was smooth). Speedtest result for today: Please check your PM for contact details. This post has been edited by raccoon300: Jul 2 2016, 10:56 PM Attached thumbnail(s) 
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Jul 1 2016, 08:50 PM
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#2
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Junior Member
27 posts Joined: Dec 2008
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To answer the question - yes it is the same regardless of wired or wireless
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Jul 1 2016, 10:20 PM
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#3
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Junior Member
27 posts Joined: Dec 2008
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Added speedtest from Maxis site
Attached thumbnail(s) 
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Jul 1 2016, 10:42 PM
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#4
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Junior Member
27 posts Joined: Dec 2008
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Managed to contact Maxis support. The staff say will reset connection. Will monitor for improvements....
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Jul 2 2016, 03:36 PM
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#5
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(raccoon300 @ Jul 1 2016, 10:42 PM) Managed to contact Maxis support. The staff say will reset connection. Will monitor for improvements.... Hi raccoon300, We have replied your PM. TQ |
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Jul 2 2016, 03:41 PM
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#6
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Senior Member
9,041 posts Joined: Jan 2003
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Mine ok. But using own router instead of Maxis one.
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Jul 2 2016, 05:59 PM
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#7
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Senior Member
555 posts Joined: Nov 2009 From: Kay eLL  
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QUOTE(Maxis @ Jul 2 2016, 03:36 PM) Hi raccoon300, Hi Maxis,We have replied your PM. TQ My house also have frequent slowness issue in browsing any websites or pay a 30mb game. So how? |
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Jul 2 2016, 10:56 PM
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#8
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Junior Member
27 posts Joined: Dec 2008
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Speed is back to normal after contacting Maxis support. Appreciate the fast response
 (hopefully it'll be more stable in future) |
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