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 yes 4g lte for existing customers and yes plan

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TSyongtjunkit
post Jun 30 2016, 05:09 PM, updated 10y ago

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Hi,
I was wondering if its possible to use yes 4g lte and yes 4g wimax at the same time, same account for existing plan and customer. Basically I'm using yes 4g wimax with 16gb raya promotion plan now, so is it possible to just add yes 4g lte device while keeping current plan and account?
TSyongtjunkit
post Jun 30 2016, 05:53 PM

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QUOTE(mztang52 @ Jun 30 2016, 05:24 PM)
Yes.
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So basically I just need to get the sim card and a compactible device and use my current plan? Am I correct?
TSyongtjunkit
post Jun 30 2016, 06:55 PM

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QUOTE(mztang52 @ Jun 30 2016, 06:38 PM)
Yup. Just get a phone which is listed on YES,s compatible list.
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Is there anyway to get a device like huddle xs( something like tp link portable travel router)? I don't need the phone function, I just need the Internet.
TSyongtjunkit
post Jun 30 2016, 07:26 PM

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QUOTE(mztang52 @ Jun 30 2016, 06:58 PM)
If you want to use the YES 4G(not YES 4G LTE), you can't use TP-Link Portable travel router as YES uses ID.
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I do have the huddle xs but what I meant is the yes sim card. Is it possible to use the tplink portable travel router?

Does yes sim card works with this travel router from huawei?

http://m.huawei.com/enmobile/consumer/mobi...etail/e5377.htm

This post has been edited by yongtjunkit: Jun 30 2016, 07:30 PM
TSyongtjunkit
post Jun 30 2016, 07:35 PM

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QUOTE(mztang52 @ Jun 30 2016, 07:30 PM)
You have to check whether does it supports TD-2600
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Does this work with yes sim card and available to purchase in a retail store in Malaysia (such as all it hypermarket)

http://m.huawei.com/enmobile/consumer/mobi...etail/e5377.htm
TSyongtjunkit
post Jul 1 2016, 06:07 AM

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QUOTE(mztang52 @ Jun 30 2016, 10:01 PM)
Nice, thanks. hope to find one. By the way,Is the yes 4g lte sim card free if you are existing customers and have a yes huddle xs plan?

This post has been edited by yongtjunkit: Jul 1 2016, 06:42 AM
TSyongtjunkit
post Jul 1 2016, 05:12 PM

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QUOTE(mztang52 @ Jul 1 2016, 10:49 AM)
Probably not. Because YES just gives more12Gb data for existing customer only.
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Attached Image

Appears to be free upgrade but the only issue is no device provided.
TSyongtjunkit
post Jul 1 2016, 05:26 PM

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QUOTE(mztang52 @ Jul 1 2016, 05:16 PM)
Go buy one J1 or J5. HAHAHA
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I need it for Internet only, yes doesn't seems to make huddle xs lte edition.

Might want to upgrade to lte when contract ends if they require me to purchase something. Because sim card can't do anything.

This post has been edited by yongtjunkit: Jul 1 2016, 05:37 PM
TSyongtjunkit
post Jul 1 2016, 06:28 PM

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QUOTE(mztang52 @ Jul 1 2016, 06:23 PM)
SIM card gives you more data than what your YES broadband has.
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Meaning faster internet connection and once upgrade to lte can't use huddle xs anymore?

This post has been edited by yongtjunkit: Jul 1 2016, 06:30 PM
TSyongtjunkit
post Jul 1 2016, 06:31 PM

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QUOTE(mztang52 @ Jul 1 2016, 06:30 PM)
It gives you more quota. Can you let me know which plan are you on? (For clearer explanation)
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Currently using 16 GB raya promotion. once upgrade to lte can't use huddle xs anymore?
TSyongtjunkit
post Jul 11 2016, 07:31 PM

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Does anyone know why my postpaid sim card not working? It's almost been 1 week since I redeemed my yes 4g lte sim card, went back to the yes store 3 times already still not yet resolved, i've already contacted yes and got a case number though. My last visit to the yes store was today and they told me to send the screenshot about the emergency call only to yescare. My yes 4g lte prepaid sim card is working fine.

This post has been edited by yongtjunkit: Jul 11 2016, 07:33 PM
TSyongtjunkit
post Jul 12 2016, 04:59 PM

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QUOTE(aneip @ Jul 12 2016, 10:48 AM)
I activate prepaid 1 week ago but got no service. Using Nexus 5x.. Dunno activation error or phone no supported. I can scan YES network but got no service. Are you using other phone than listed in compatibility list?
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No, I'm using Samsung Galaxy j1 2016.
TSyongtjunkit
post Jul 12 2016, 05:00 PM

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QUOTE(mztang52 @ Jul 12 2016, 04:40 PM)
Did you activate it online?
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No,I went to the yes store to redeem my yes 4g lte sim card-postpaid
TSyongtjunkit
post Jul 12 2016, 05:36 PM

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QUOTE(mztang52 @ Jul 12 2016, 05:29 PM)
You have to activate your sim card online, isn't it? Please go and activate it online on www.yes.my.
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Isn't that for prepaid only? I'm using postpaid
TSyongtjunkit
post Jul 12 2016, 06:04 PM

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QUOTE(aneip @ Jul 12 2016, 06:03 PM)
The new sim using new number or same one as the broadband?
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Same as broadband
TSyongtjunkit
post Jul 13 2016, 06:48 AM

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QUOTE(aneip @ Jul 13 2016, 12:24 AM)
what happen when both online and receive call? both ringing?
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The broadband number, only yes life ringing sim card only at emergency call only
TSyongtjunkit
post Jul 13 2016, 06:20 PM

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QUOTE(WanR @ Jul 13 2016, 02:05 PM)
i already take the LTE sim for rm88 postpaid package but still dont have device to put in. i try with my old galaxy j7 (not 2016), cant get signal.. but sometime i search for coverage using my phone found 'YES 4G'.
so anybody tried with old galaxy J7?.. if still cannot, maybe i will go buy J1 2016 since it cheaper than TPLink LTE MiFi.
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Mine can't connect with Samsung Galaxy j1 2016
TSyongtjunkit
post Jul 14 2016, 06:04 PM

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QUOTE(WanR @ Jul 14 2016, 07:11 AM)
yesterday i bought prepaid lte sim, dealer activate the sim for me.. but the situation still same, when i put into old J7, cant get signal... so i assume my phone not compatible with yes lte band.. maybe will go for J1 2016 next week...

what is your actual problem? sim not activate? try with prepaid sim? it look like yes lte still got problem...
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prepaid sim card works, only yes postpaid sim card

TSyongtjunkit
post Jul 15 2016, 09:24 PM

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QUOTE(chankh72 @ Jul 15 2016, 02:11 PM)
I've also redeemed my free SIM last Monday. Installed it in wife's Samsung J7. Till now cannot run. Also having issues with YES on billing. After redeeming the SIM card, my outstanding balance suddenly doubled. Looks like their accounting system all messed up. Last update, they've disconnected my account from web self-care without any notice. Threatened to lodge complaint to MCMC if they don't sort this out soon.
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Just went to the yes store at lot 10 in KL as advised by yescare. The person in lot 10 said my postpaid sim card isn't activated and asked me to go to 1 utama to activate the card and ask me to call her when I'm at the yes store 1 utama. The card still can't be activated at 1 utama. Hope for it to activate tomorrow as the person at lot 10 is looking into it.
TSyongtjunkit
post Jul 18 2016, 06:54 PM

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QUOTE(chankh72 @ Jul 18 2016, 03:13 PM)
Still able to activate yet? Until today, unable to activate. Tried first on wife's Samsung J7 and now it's in my Redmi Note 3. I'm currently running 2 sims. I deactivated my main Maxis sim and run only YES 4G. No service detected.

Really piss poor network. Disappointing.
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Mine is already activated went to lot 10 to check what's wrong as advised by yescare and it turns out that the card isn't activated, now it's activated

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