maybe you dont understand what fair usage means

For example, some customers use P2P or file sharing software, which constantly sends and receives videos and other types of very large files, throughout the day. These activities (download and upload continuously) use a lot of bandwidth and can significantly reduce the connection speed, which other customers are getting to access the Internet during peak hours. We don’t believe this is fair to the vast majority of our customers.


We wish to bring to your attention our traffic prioritization policy with regards to P2P and Fair Usage Policy. We would like to reiterate that the P2P throughput is subject to peers (seed) availability and their throughput as well. Kindly note that TM does not have any control over peers’ availability or throughput.


The Fair Usage Policy automatically identifies the extremely heavy users and manages their bandwidth in order to protect the service of all our other customers. This traffic prioritization policy will protect the quality of service for the majority of our customers when they use the service, while at the same time, still allowing the extremely heavy users to continue to send and receive files with certain restrictions. With this policy in place, we will prioritize Internet activities like web browsing, live streaming, messaging applications and VOIP access while traffic to P2P sites will be given lower priority, due to the high bandwidth consumption of such services.